Summary
Work History
Education
Skills
Accomplishments
helpful
Timeline
Generic

Emily Osborn

Harvey,WA

Summary

Adept at fostering emotional well-being and cultural inclusivity at Stirling Cottage, Demonstrate patience and share nutrition knowledge to enhance customer service. Professionalism and ethics facilitate a nurturing environment, at home and work. Effective household management is a strength. Organised and dependable , successful at managing multiple priorities with a positive attitude. Have a willingness to take on added responsibilities to meet team goals. Am a detail-oriented team player with strong organisational skills and have the ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Stirling Cottage

Barista Cafe
07.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Contributed to inventory management by monitoring stock levels.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Education

Year 11 - High School Certificate

Harvey Senior High School
Harvey, WA
11.2025

Cert 1 - GATE

South Regional Tafe
Harvey, WA
12.2024

Skills

  • Patience and understanding
  • Professional and Ethical
  • Positive
  • Self-Care Awareness
  • Household Management
  • Customer service
  • Money handling
  • Hygiene aware
  • Food handling
  • Nutrition knowledge

Accomplishments

  • Resolve customer product issues
  • Achieved coffee making through effectively helping and watching trainer
  • Learned new skills relevant to the job role


helpful

Always think about other people before myself.



Timeline

Stirling Cottage

Barista Cafe
07.2024 - Current

Year 11 - High School Certificate

Harvey Senior High School

Cert 1 - GATE

South Regional Tafe
Emily Osborn