Emily Pedersoli

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day duties accurately and efficiently.
• Developed loyal customer base by building rapport through personalized service and tailored recommendations.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Reference:

Tay: EB Games store manager

0438 372 631

• Maintained and operated espresso machines, blenders, coffee grinder and tampers, milk jugs and other equipment.
• Maintained supply levels in counter and customer areas to meet typical demands.
• Cleaned counters, machines, utensils and seating areas daily.
• Memorized recipes for coffees and toasties
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Coached team members in customer service techniques, providing feedback