Emily Pell
Vermont,Vic
Summary
Friendly person with background in various professional settings. Knowledgeable about professional requirements and the importance of discretion. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Passionate Student Teacher who is keen to gain any classroom experience available and make a difference in the lives of students. Passionate Christian who is keen to spread the love of Jesus everywhere they go.
Overview
11
11
years of professional experience
Work History
Receptionist/Office Administrator
RDL Accountants
01.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained payment records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Organized, maintained and updated information in computer databases.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Lodged client Tax Returns to the ATO.
- Uploaded and found photos for blog posts for company website.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
Kids Church Leader
New Hope Baptist Church
01.2014 - 07.2023
- Fostered a culture of spiritual growth and accountability within small group settings, encouraging members to participate in Bible studies, worship and prayer regularly.
- Created an environment where Children could explore their faith by leading a vibrant Senior Kids Church room at the 9am service.
- Attended meetings with religious leaders.
- Facilitated Kids Church services, encouraging participation from Children.
- Delivered various aspects of the weekly teaching and Kids Church service through worship, puppetry, acting, singing, and delivery of the Bible Lesson.
Nannying
Private Home
01.2021 - 04.2022
- Provided care to two children, an 18-month-old and a 3-month-old, as well as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children's emotional well-being by providing consistent and nurturing care.
- Monitored schedules to maintain sleeping and eating schedules for young babies/children.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Nursing Assistant
Blackburn Clinic
01.2021 - 01.2022
- Assisted physicians during medical assessments to treat patients appropriately and safely.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and cleaning special medical equipment and apparatus.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Oriented and trained new staff on proper procedures and policies.
- Performed basic administrative duties such as scanning documentation, sending vaccination reminders, collating documents, and updating patient records.
Peer Mentoring
Donvale Christian College
01.2019 - 11.2019
- Increased social interaction among students by implementing group activities and peer mentoring programs.
- Facilitated peer mentoring opportunities, promoting a supportive community among Year 7 Students, enhancing their overall Secondary School experience.
- Facilitated peer mentoring programs to encourage social-emotional growth among students.
- Facilitated group study sessions to promote collaboration and knowledge sharing among students.
- Promoted social skills development through the implementation of cooperative learning activities and interactive weekly sessions.
Crew Member
McDonald's
09.2016 - 09.2018
- Worked front counter, drive-thru and McCafe.
- Took orders and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Education
Bachelor of Primary Education -
Deakin University
Melbourne, VIC11.2026
Deakin University
Burwood, VIC11.2021
Donvale Christian College
Donvale, VIC11.2019
Skills
- Providing physical and emotional care to people of all ages
- Connecting with the vulnerable
- Organization skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Office Administration
- Professional Demeanor
- Tech-Savvy
- Kind and empathetic
- Capable multi-tasker
Accomplishments
- Peer Mentoring
- McDonalds Crew Worker
- Kid’s Church Leader
- Nursing Assistant
- Nannying
- Receptionist
Personal Information
Date of Birth: 09/30/2001
Awards
- Coaches Award, Winter Season 2019 Ignite Netball Club
- Year 12 Community Award Donvale Christian College
Hobbies and Interests
- Nursing / Midwifery
- Playing Netball
- Animals
- Waterskiing
- Movies
- Spending time with Babies / Children
- Spending time with family and friends
Additional Information
I am seeking part-time or casual employment. My availability is limited to Fridays currently due to University and other employment demands, however, this will increase in Term 4 as University will finish then.
I have volunteered on Mission Trips to Vanuatu (2018) and the Philippines (2020) in which providing compassion, care, basic resources, and the love of Jesus was the sole goal. I provided aid to flood victims in Lismore following the devastating floods in 2021. I love people and I am passionate about meeting people where they are and loving them as best as I can.
Timeline
Receptionist/Office Administrator
RDL Accountants
01.2021 - Current
Nannying
Private Home
01.2021 - 04.2022
Nursing Assistant
Blackburn Clinic
01.2021 - 01.2022
Peer Mentoring
Donvale Christian College
01.2019 - 11.2019
Crew Member
McDonald's
09.2016 - 09.2018
Kids Church Leader
New Hope Baptist Church
01.2014 - 07.2023
Bachelor of Primary Education -
Deakin University
Deakin University
Donvale Christian College
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