Emily Perrett

I have been a trainee at Fit for living gym to support my cert 3 certificate in personal training, here i completed tasks such as

- Managing admin bookwork and keeping client files updated

- Meeting with clients to set up memberships

- Manning reception desk to be first point of contact

- Assisting in setting up new protocols for our gym

- Worked with NDIS clients to understand needs and provide excellent service

- Monitored company inventory to keep stock levels and databases updated

- Offered friendly and efficient service to customers, handled challenging situations with ease

- Used cleaning products following strict safety procedures

During school holidays working, my role included

- Answering phone calls

- First point of contact for walk in customers.

- Managed approximately 40 customers throughout the day

-Managed multiple tasks and met time-sensitive deadlines

- Restocked supplies and placed purchase orders to maintain adequate stock levels

- Resolved customer problems and complaints

Volunteering in the merchandise stand

- Selling club apparel to the general public

- Completing shifts serving patrons in the canteen during football games.

- Managing approximately 60 customers over several hours

Helping serve breakfast and diner at multiple programs including

- School initiative providing breakfast for primary school students

- Assisting at Christ church serving breakfast and dinner to members of the community.

- Supported program leaders with administrative support duties

• Answered central telephone system and directed calls accordingly.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Corresponded with clients through email, telephone or postal mail.
• Scheduled and confirmed appointments and meetings for senior management team.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Provided primary customer support to internal and external customers.

• Communicated repair needs to maintenance staff.
• Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
• Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
• Inspected condition of all vacant rooms at beginning of shift.

• Reduced contamination risks in grain samples by maintaining a clean working environment and utilizing appropriate equipment.
• Ensured accurate results with precise measurements, calibration of instruments, and adherence to industry standards.
• Using Computer ticketing for up to 130 trucks per shift.
• Maintaining a steady flow of incoming trucks to ensure a continuous flow of productivity.
• Contributed to overall customer satisfaction by addressing concerns promptly and offering viable solutions based on sample results.
• Established strong relationships with clients through clear communication and consistent delivery of high-quality services as a Grain Sampler.
• Collected, prepared and shipped samples for laboratory examination.
• Sampled bulks of grain, packaged and labeled sample bags.
• Informed management of concerns with production operations.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
• Set up and ran machinery to produce exceptional products for industrial needs.
• Collaborated with team members to optimize production processes and improve overall performance.

• Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
• Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
• Ensured proper animal care by administering or treatments such as clik during lamb marking.
• Maintained farm machinery to ensure operational efficiency.
• Maintaining cleanliness of water supply for stock throughout the whole property including troughs, tanks and dams.
• Assisted with drafting loading and weighing of stock.