Emily Phillips
Carnegie
Summary
Responsible and dedicated customer service team member with strong multitasking and organisational skills. Proficient in operating in a fast paced environment and handling difficult situations.
Overview
6
6
years of professional experience
Work History
Customer Service Assistant
The Cupcake Queens
10.2021 - Current
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Utilised problem-solving skills to address customer queries and complaints.
- Handled leadership responsibilities and management roles when required.
- Flexibility, adaptability, reliability, and strong time management
Laboratory Technical Assistant
Rossjohn Laboratory
03.2024 - 12.2024
- Performed common lab tasks and assisted the laboratory in technical duties.
- Maintained a safe and clean laboratory environment by adhering to established protocols and guidelines.
Coach and Umpire
Caulfield District Netball Association
01.2019 - 11.2023
- Demonstrated leadership qualities towards a large group of young players and parents
- Communicated with a range of individuals and groups
- Stayed composed and professional in high-pressure and emotionally challenged situations with coaches, players, and parents
Education
Bachelor of Science - Physiology
Monash University
Kilvington Grammar School
11.2023
Skills
- Approachable
- Positive Attitude
- Hardworking
- Energetic
- Strong communication skills
- Responsible
Personal Information
Date of Birth: 11/24/05
Timeline
Laboratory Technical Assistant
Rossjohn Laboratory
03.2024 - 12.2024
Customer Service Assistant
The Cupcake Queens
10.2021 - Current
Coach and Umpire
Caulfield District Netball Association
01.2019 - 11.2023
Bachelor of Science - Physiology
Monash University
Kilvington Grammar School
Similar Profiles
Andrea StankovicAndrea Stankovic
Barista Attendant & Customer Service Worker at The Cupcake QueensBarista Attendant & Customer Service Worker at The Cupcake Queens
Andrea StankovicAndrea Stankovic
Barista Attendant & Customer Service Worker at The Cupcake QueensBarista Attendant & Customer Service Worker at The Cupcake Queens
Angel BarnettAngel Barnett
Baker at The Cupcake QueensBaker at The Cupcake Queens
Kathya FernandoKathya Fernando
Research Assistant(Part Time) at Murdoch Children’s Research Institute, Department of Plastic and Maxillofacial SurgeryResearch Assistant(Part Time) at Murdoch Children’s Research Institute, Department of Plastic and Maxillofacial Surgery
Rohit GuptaRohit Gupta
Materials Data Analyst at PACCARMaterials Data Analyst at PACCAR