Summary
Overview
Work History
Education
Skills
Timeline
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Emily Pilmore

Sturt,SA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer services, merchandise and shop accounts. Committed and hardworking cashier with experience processing transactions and undertaking extra rolls to temporarily fill other positions. Always open to undertaking extra study or qualifications needed to excel in the workplace.

Overview

6
6
years of professional experience

Work History

Nanny

Private Family Client
01.2021 - 02.2024
  • Communicated positively with children and guardians
  • Played games, worked on puzzles, and read books to young children
  • Organized and cleaned home after activities by picking up toys and straightening up playroom
  • Prepared healthy, age-appropriate snacks and meals
  • Maintained updated list of emergency contact information and child's health information in case of emergencies
  • Assisted with light housekeeping duties as well as running errands.

Butcher's Assistant

Pinkerton's Butchery
01.2023 - 01.2024
  • Packaged and weighed products for customers and supported individual product selection process.
  • Handled cash and made change to process sales transactions for customers.
  • Followed strict food safety protocol as outlined by SA's food handling guidelines.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Completed inventory counts, reordered stock, and removed expired items from supply.

Waitress

Lacepede Seafood
11.2021 - 03.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Used cash registers and credit card machines to cash out customers
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Greeted new customers, discussed specials, and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Retail Assistant

Holiday Robe
12.2017 - 01.2023
  • Balanced and organized cash register by handling cash, counting change, and storing coupons
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Used POS system to process sales, returns, online orders and gift card activations
  • Approached browsing customers to initiate conversations to determine buying preferences
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Kingston Community School
Kingston, SA

Bachelor of Law - Contract/Accounting

University of New England
Armidale, NSW
12.2028

Skills

  • Security Practices
  • Computer Proficiency and Microsoft Office
  • Conflict and Complaint Resolution
  • Phone Inquiries
  • Salesmanship
  • Order processing
  • PPE Guideline Compliance
  • Food and Beverage Service
  • RSA Bage
  • Customer Service and Rapport
  • Parental and Guardian Assistance
  • Meal Planning and Preparation
  • First Aid
  • Discipline Programs
  • Safety and Cleanliness Standards
  • Locating Merchandise

Timeline

Butcher's Assistant

Pinkerton's Butchery
01.2023 - 01.2024

Waitress

Lacepede Seafood
11.2021 - 03.2023

Nanny

Private Family Client
01.2021 - 02.2024

Retail Assistant

Holiday Robe
12.2017 - 01.2023

Kingston Community School

Bachelor of Law - Contract/Accounting

University of New England

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Emily Pilmore