Emily Platt
Brisbane
Summary
Compliance Coordinator with a proven track record at Place, adept at enhancing operational efficiency and mitigating compliance risks. Skilled in legal research and effective communication, I developed impactful training programs and streamlined reporting processes, ensuring accuracy and transparency. Successfully implemented compliance programs that streamlined processes and improved adherence to standards. Demonstrated ability in project management and implementation of new processes, showcasing strong analytical and communication skills.
Overview
8
8
years of professional experience
Work History
Compliance Coordinator
Place Estate Agents (HQ)
02.2020 - Current
- Develop and implement client marketing and training programs for sales agents.
- Collaboration with inter-departmental teams to identify compliance risks and propose mitigation strategies.
- Streamline reporting processes to enhance the accuracy of compliance documentation and tracking systems.
- Assisted in project management relating to new business initiatives (e.g. custom tech/software to improve transparency across departments).
- Monitored legislative changes, translating implications into actionable updates for organisational practices.
- Reconciled and maintained detailed records of sales trust account transactions for auditing purposes.
- Developed educational content for sales agents, including weekly eDMs and schedule presentations with regulatory and industry best practice updates.
- Implement process improvements to increase operational efficiency and reduce redundancies across tasks.
- Weekly, quarterly and yearly sales and listings reports.
- Property settlement processing, including sales trust account disbursements and calculation and payment of commissions.
- Coordination of insurance renewals (vehicle, cyber, professional indemnity, etc).
- Develop and maintain database for commercial leases and agreements.
- Review and compliance check Agency Appointments and Contracts of Sale for residential properties.
Legal Secretary
HWL Ebsworth
12.2017 - 02.2020
- Reported directly to Capital Partner and four solicitors.
- Facilitated communication between clients and legal staff, addressing inquiries promptly.
- Telephone contact with clients.
- Court filing.
- Preparation of briefs to experts and Counsel.
- Diary management.
- Monthly billing and general account management.
Education
Psychology
Macquarie University
Sydney, NSWHigh School Diploma -
Woodcrest College
Springfield, QLD11-2013
Skills
- Writing
- Legal and property research
- Effective communication
- Experienced in Microsoft Office Suite, Hubspot, Airtable
Timeline
Compliance Coordinator
Place Estate Agents (HQ)
02.2020 - Current
Legal Secretary
HWL Ebsworth
12.2017 - 02.2020
Psychology
Macquarie University
High School Diploma -
Woodcrest College
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