Emily Poutros
Meadow Heights, Melbourne,VIC
Summary
I am a reliable and friendly person who quickly learns and masters new skills. I have held leadership positions while in school, which has equipped me with the ability to both follow and give instructions effectively. Additionally, I am passionate about helping customers and creating a satisfying customer experience. I believe that I have the necessary skills to join your company.
I am seeking casual, part-time work to gain valuable experience in the workforce whilst continuing my studies. My previous experience in customer service as a supervising manager has further honed my interpersonal skills, allowing me to communicate effectively and resolve issues promptly. I am dedicated to creating a positive environment for both customers and colleagues.
My leadership roles have taught me the importance of teamwork and adaptability. I am confident in my ability to contribute to your team and help achieve company goals. I am eager to bring my enthusiasm and commitment to excellence to your organization.
Overview
2
2
years of professional experience
Work History
Supervising Manager
Coles Supermarket
09.2022 - Current
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced inventory management with accurate record-keeping and timely stock replenishment.
- Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
- Assisted in the hiring and training of onsite staff members, fostering a cohesive team atmosphere committed to professional excellence.
Education
High School Diploma -
Penola Catholic College Catholic College - Senior Campus 9-12
Broadmeadows, VIC10.2023
Skills
- Employee Development
- Troubleshooting and problem resolution
- Team Leadership
- Verbal and written communication
- Time management
- Data-driven decision-making
- Interpretation Skills
- Adaptability and flexibility
- Organizational skills
- Excellent Customer service
References
Meena Nisan - Previous Coles Manager
0451 644 002
Meena_Nisan@hotmail.com
Languages
Chaldean/Assyrian
Native or Bilingual
Timeline
Supervising Manager
Coles Supermarket
09.2022 - Current
High School Diploma -
Penola Catholic College Catholic College - Senior Campus 9-12
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