Summary
Overview
Work History
Education
Skills
Timeline
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Emily Richards

Voyager Point,NSW

Summary

With a passion for hard work and a natural talent for organisation, I am the perfect candidate for any job that demands dedication and a strong work ethic. I am eager to take on new challenges and ready to secure employment that will allow me to demonstrate my skills and contribute to a dynamic and thriving team.

Overview

11
11
years of professional experience

Work History

Commercial Property Manager

Hind Property Pty Ltd
08.2017 - 12.2023
  • Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
  • Enhanced tenant satisfaction by addressing concerns and resolving property maintenance issues promptly.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems - maintained accurate and timely documentation of all communication.
  • Maintained accurate financial records, including rent collection, budgeting, and reporting to stakeholders.
  • Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.
  • Kept properties in compliance with local, state and federal regulations.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Payment and recovery of water rates, council rates, owners corporation and building insurance.

Medical Receptionist

Barwon Health University Hospital
05.2014 - 07.2016
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
  • Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.

Constant Patient Observer

Barwon Health University Hospital
01.2014 - 05.2014
  • Enhanced patient comfort by providing compassionate and attentive care during observation periods.
  • Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams.
  • Improved patient safety by vigilantly monitoring their condition, promptly reporting changes or concerns to the appropriate healthcare professionals.
  • Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.

Restaurant Waiter

Black Bull Tapas Bar & Restaurant
01.2013 - 05.2014
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.
  • Assisted in the bar and barista area when required.

Education

Bachelor of Nursing -

Charles Darwin University
Casuarina, NT (Online)
2026

Associate Degree in Arts, Business & Science -

Deakin University
Geelong, VIC
2012

High School Diploma -

St Ignatius College
Drysdale, VIC
2011

Bridging Into Nursing -

Gordon Institute of TAFE
Geelong, VIC
2011

Skills

  • Adaptability and Flexibility
  • Self Motivation
  • Effective Communication
  • Time Management

Timeline

Commercial Property Manager

Hind Property Pty Ltd
08.2017 - 12.2023

Medical Receptionist

Barwon Health University Hospital
05.2014 - 07.2016

Constant Patient Observer

Barwon Health University Hospital
01.2014 - 05.2014

Restaurant Waiter

Black Bull Tapas Bar & Restaurant
01.2013 - 05.2014

Bachelor of Nursing -

Charles Darwin University

Associate Degree in Arts, Business & Science -

Deakin University

High School Diploma -

St Ignatius College

Bridging Into Nursing -

Gordon Institute of TAFE

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