Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Rodger

Ballina,NSW

Summary

Experienced and creative information management professional with a strong grasp of the needs and preferences of higher education clientele and stakeholder groups. Proficient in creating compelling and effective communications that excel in the dynamic higher education sphere as well as a deep understanding of the branding strengths and potential of Southern Cross University as a story to be told. Dedicated to utilizing 15+ years of experience in engaging tertiary education stakeholders to deliver tailored, contextualized and effective messaging.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Research and Ethics Support Officer

Southern Cross University
01.2024 - Current

• Utilising high level communication to relay expert guidance and support to academics and researchers relating to their human ethics applications, managing 30 emails and messages from researchers

• Supporting researchers and applicants in a time sensitive environment by utilising high level judgement to assist them in developing applications which are ready for a specialist panel of review.
• Engaging with principles of the NHMRC National Statement and communicating effectively drawing on real world examples and scenarios.
• Consolidating and accounting for various perspectives on human ethics applications submitted for review by members of the Low Risk Human Ethics Committee, with sensitivity and insight, resulting in detailed reports of the discussion and outcomes.
• Exhibiting a high level of empathy in engaging with with complex human ethical ideas and quandaries, with the goal of enhancing outcomes for researchers
and participants and lifting the standard of research.

  • Streamlined workflows for enhanced efficiency by identifying and implementing process improvements.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Archivist

CASPA
10.2020 - 04.2023
  • Prepared recordkeeping systems and procedures to provide appropriate access, for retention or destruction or time appropriate release of records to legislative and funding body.
  • Devised new and improved records management programs to organise and protect data.
  • Transferred 30 years of client records and documents to appropriate digital formats to preserve the data and specifics of intricate client care histories.
  • Assisted with customer requests and answered questions relating to complex care histories with understanding and empathy and a commitment to full and complete access to their own life story.
  • Developed organisational systems for newly digitised content to streamline usage and access to records across departments.
  • Demonstrated leadership by making improvements to work processes and helping to train and inform others in legislative requirements and best archival practice.
  • Developed data security and disaster recovery procedures.

Volunteer

Ballina Maritime Museum and Alstonville Plateau Historical Society
01.2020 - 10.2020
  • Collaborated with others by contributing time, effort and professional expertise in collection repositories to advance needs or further missions of the community enterprise.
  • Established and maintained relationships with fellow volunteers and organisational stakeholders.
  • Helped with preparation, set up, and breakdown of community and public events.
  • Researched site history and environmental conditions to plan appropriate expeditions, instruction and commentary.

Freelance Information Management Professional

Ballina Digital Design (Self Employed)
01.2018 - 10.2020
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified needs of customers promptly and efficiently.
  • Analysed workflows and established priorities for daily operations.
  • Utilised industry knowledge of a variety of sectors to tailor solutions for diverse business needs.

Senior Librarian

QLD Department of Education and Training
03.2016 - 01.2017
  • Presenting useful and consistent metadata for a rare and diverse specialist collection, utilising establishing vocabularies and schemas.
  • Generating workflows to facilitate the retrieval and long term retention of digital artefacts in a dynamic online sphere.
  • Utilised specialist experience and knowledge to spearhead digitisation efforts for a unique historical collection preserving valuable content while increasing accessibility for researchers state wide and nationally.
  • Collaborated with State library departments in preparing items for procurement.

Library Officer

Canberra Institute of Technology
03.2014 - 12.2014
  • Greeted patrons upon entrance to library and offered assistance with needs or issues.
  • Worked alongside library staff to shelve books and organise collections.
  • Used physical books, internal databases and online resources to help patrons with questions relating to diverse fields of vocational study.
  • Coordination and maintenance of the CIT Archives.

Information and Processing Services Specialist

Ministry for the Arts
10.2013 - 06.2014
  • Relayed an advanced and technical understanding of the Lending Rights programs for a diverse field of high profile clients including writers, illustrators and publishers.
  • Provided technical and operational support for internal and external stakeholders.
  • Planned and conducted investigations of claims to confirm coverage and compensability.
  • Worked to tight deadlines to investigate and process financial claims for payment.
  • Utilising advanced library cataloguing skills to amend MARC records downloaded from the Libraries Australia website and consolidate interoperability between associated claims for payment.

Library Officer

University of Canberra
06.2012 - 10.2013
  • Managed library money drawer, counted totals and prepared weekly deposits.
  • Compiled circulation statistics and drafted reports to illustrate metrics.
  • Maintained inventory of contents for rare books and archives collections.
  • Helped teachers incorporate literacy skills and build love of education in students.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Digitisation Officer

National Archives of Australia
10.2012 - 01.2013
  • Apply safe handling practices to the processing of rare and fragile materials
  • Created and maintained retrievable computer archives and databases.
  • Copied 100s of wartime records and documents to digital format to preserve Australian national data and history.
  • Located, conserved and preserved historical artifacts such as records, manuscripts and photographs.
  • Prioritized and organised tasks to efficiently accomplish service goals in a high volume work environment.
  • Accessioning official documents using the TRIM database

Library Assistant

ACT Libraries
06.2011 - 06.2012
  • Maintained complete and accurate records of library transactions.
  • Reshelved books to maintain neat and tidy reading area.
  • Organised library equipment and collections.
  • Answered patrons' questions at circulation desk.
  • Replaced worn labels and barcodes to keep materials in good physical condition.
  • Performed digital research using databases and online data repositories.

Internship - Archival Assistant

National Film and Sound Archive
10.2010 - 06.2011
  • Updated metadata according to established specialised schemas and expectations, namely the FIAF Index of Film Periodicals

Education

Statement of Attainment - Marketing

Marketing Foundations Skills
TAFE
06-2018

Certificate IV - Web Technologies

TAFE NSW
North Coast Institute
12.2017

Certificate III - Design Fundamentals

TAFE NSW
Online
06.2016

Master of Information Studies -

Charles Sturt University
Wagga Wagga, NSW
12.2013

Bach of Communication (Writing And Publishing) -

UNE
Armidale, NSW
12.2010

Skills

  • Written Communication
  • Design Thinking and Conceptualisation
  • Adobe Creative Suite
  • User Research
  • Problem Solving
  • IT Disaster Recovery
  • Metadata Management and Integrity

Certification

  • Introduction to T4 - Contributor Training
  • Google Analytics Cerification
  • RIMPA Eligibility

Timeline

Research and Ethics Support Officer

Southern Cross University
01.2024 - Current

Archivist

CASPA
10.2020 - 04.2023

Volunteer

Ballina Maritime Museum and Alstonville Plateau Historical Society
01.2020 - 10.2020

Freelance Information Management Professional

Ballina Digital Design (Self Employed)
01.2018 - 10.2020

Senior Librarian

QLD Department of Education and Training
03.2016 - 01.2017

Library Officer

Canberra Institute of Technology
03.2014 - 12.2014

Information and Processing Services Specialist

Ministry for the Arts
10.2013 - 06.2014

Digitisation Officer

National Archives of Australia
10.2012 - 01.2013

Library Officer

University of Canberra
06.2012 - 10.2013

Library Assistant

ACT Libraries
06.2011 - 06.2012

Internship - Archival Assistant

National Film and Sound Archive
10.2010 - 06.2011

Statement of Attainment - Marketing

Marketing Foundations Skills

Certificate IV - Web Technologies

TAFE NSW

Certificate III - Design Fundamentals

TAFE NSW

Master of Information Studies -

Charles Sturt University

Bach of Communication (Writing And Publishing) -

UNE
Emily Rodger