Emily Romea

Lead a high-performing front-of-store team, providing exceptional service in a high-volume retail
environment
- Manage end-of-day cash reconciliation with 100% accuracy, maintaining strict audit compliance
- Resolve customer complaints quickly and professionally, ensuring a positive experience and return
business
- Oversee stock management, coordinating inventory control, stocktaking, and merchandising
- Train and develop new staff members to company standards, fostering confidence and capability
- Promote a collaborative culture, consistently celebrating team wins over individual recognition

- Assisted customers in selecting products, enhancing overall shopping experience.

- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout operations.

- Organized merchandise displays to optimize product visibility and encourage sales.

- Maintained inventory levels by conducting regular stock checks and replenishing shelves.

- Used POS system to process sales, returns, online orders, and gift card activations.

- Coordinated traffic flow to ensure safe vehicle movement during high-traffic events.

- Utilized communication devices to relay critical information between team members and emergency services.

- Analyzed traffic patterns and adjusted control strategies to minimize congestion during peak periods.

- Communicated with team members using hand signals and radios.

- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.

- Developed engaging music presentations for children, enhancing learning through interactive activities.

- Collaborated with educators to align music sessions with developmental goals and curriculum standards.

- Employed various musical instruments and technology to create dynamic and memorable experiences.

- Fostered a welcoming environment that encouraged participation and creativity among young audiences.

- Cultivated relationships with parents to communicate program benefits and encourage ongoing engagement in music education.