Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Emily Roome

Lake Munmorah

Summary

Versatile Regional Manager experienced in the Fast Food Industry. I started my journey as an in-store team member, washing dishes. I worked my way up to a shift manager, Assistant manager, Store Manager, to now a Regional Manager. As a regional Manager I look after 4 profitable Dominos stores with over 120 staff members. I have several skills to offer, I am always looking to learn more and to challenge myself.

Overview

8
8
years of professional experience

Work History

Regional Manager

Dominos Pizza Inc.
01.2018 - Current
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Ensured compliance with all health department regulations, maintaining high standards of sanitation throughout the establishment.
  • Scheduled staff shifts efficiently while balancing labor costs against anticipated business demands.
  • Increased sales through effective promotion of daily specials and upselling menu items to customers.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Education

High School Diploma -

St Brigid's Catholic College
Lake Munmorah NSW

Skills

  • Operations
  • Staff training and development
  • Strategic planning
  • Goals and performance
  • Customer service
  • Team leadership
  • Time management
  • Complex Problem-solving

Accomplishments

Commonwealth Games trials 2018

I qualified for the commonwealth games swimming trials in the gold coast 2018, after being a competitive swimmer for 8 years.



Timeline

Regional Manager

Dominos Pizza Inc.
01.2018 - Current

High School Diploma -

St Brigid's Catholic College
Emily Roome