EMILY ROSE-ANDERSON
Regents Park,QLD
Summary
Dedicated and results-oriented. With a robust background in traffic control, my expertise includes hands-on experience, motivational leadership, comprehensive training, and an unwavering commitment to continual learning. I am confident in my ability to seamlessly coordinate traffic flow, ensuring roadway safety and smooth operation. Having honed my skills through practical experience, I am adept at executing established protocols and capable of navigating dynamic situations. Driven by a genuine passion for creating safer environments and am equally enthusiastic about sharing my knowledge to mentor and uplift fellow team members. As an ideal candidate for this role, I am ready to leverage my skills and dedication to contribute to the success of your esteemed organisation.
Overview
5
5
years of professional experience
Work History
Traffic Controller
Warp Traffic Management
08.2022 - 03.2024
- Proven experience in effectively implementing traffic management plans by demonstrating an in-depth knowledge of traffic control protocols and adherence to safety regulations.
- Established a history of secure and proficient vehicle operation, including handling a VMS ute in high-speed environments, emphasising road safety for both self and others.
- Skilled in mentoring and guiding team members, contributing to developing a cohesive and capable workforce.
- I progressed from initial roles in smaller projects to managing larger, high-speed tasks.
- Excellent communication abilities, creating a productive and harmonious work environment.
- Actively communicates with colleagues to ensure clarity in roles and objectives.
- Robust and active listening skills, valuing and incorporating feedback from team members, clients, and stakeholders to improve project performance.
- Outstanding client service capabilities, I focus on exceeding client expectations and meticulously meeting project outcomes.
- Proven problem-solving skills through swiftly addressing issues to maintain uninterrupted traffic flow, establishing Emergency Stops (E Stops) and adapting to changing site conditions.
Subcontractor Traffic Supervisor
Moonyah Workforce
Gold Coast, QLD
03.2024 - 03.2025
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with general contractor on completion of punchlist tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Managed on-site property inspections and worked to resolve issues.
- Mentored junior team members in best practices for construction management and leadership development skills.
- Conduct sign offs of the long-term traffic control setups which are implemented, as a TMI and provide these to JHG Supervisors and Project (Traffic) Manager.
- Identify and mitigate risks prior to works commencing, communicate with and engage relevant stakeholders to control risk and contribute to build a risk management culture.
- Be responsible for organising the implementation of long-term Traffic Guidance Schemes (Signage, line - marking, barriers) and sign off these as a TMI, that they have been implemented correctly.
Waitress
Browns Plains Hotel
12.2019 - 06.2022
- I escorted guests to their designated tables with a warm and friendly demeanour, ensuring a positive first impression.
- Collaborated seamlessly with fellow waitstaff, kitchen personnel, and managers to guarantee guests' dining experience satisfaction.
- Addressed and resolved customer complaints and concerns, escalating issues to the manager when necessary and focusing on guest satisfaction.
- Proficiently prepared and served a variety of alcoholic beverages, showcasing a thorough understanding of mixology principles.
- Crafted popular and customized cocktails, enhancing the overall dining experience for patrons.
- I maintained a clean, organized, and well-stocked bar area, contributing to the efficiency and aesthetics of the establishment.
- I processed large sums of money, ensuring accurate transactions and financial integrity in a fast-paced and high-pressure environment.
Education
Browns Plains State High School
Browns Plains, QLD11.2018
Skills
- Technical competency and understanding in Traffic Control and TGS‘
- Supervisor experience
- People and performance management
- Auditing of worksites and utes
- VMS Ute Driver
- Crew Leader
- Traffic Controller 1
- Traffic Controller 2
- Traffic Controller 3
- Signage Ute
- Pilot Ute Driver
- Responsible Service of Gaming
Licenses Tickets
- Queensland Drivers License
- Traffic Management Implementation
- Responsible Service of Alcohol
- Industry Authority Traffic Controller
- Construction Induction White Card
Timeline
Subcontractor Traffic Supervisor
Moonyah Workforce
03.2024 - 03.2025
Traffic Controller
Warp Traffic Management
08.2022 - 03.2024
Waitress
Browns Plains Hotel
12.2019 - 06.2022
Browns Plains State High School