EMILY ROSE-ANDERSON
Regents Park,QLD
Summary
Dedicated and results-oriented. With a robust background in traffic control, my expertise includes hands-on experience, motivational leadership, comprehensive training, and an unwavering commitment to continual learning. I am confident in my ability to seamlessly coordinate traffic flow, ensuring roadway safety and smooth operation. Having honed my skills through practical experience, I am adept at executing established protocols and capable of navigating dynamic situations. Driven by a genuine passion for creating safer environments and am equally enthusiastic about sharing my knowledge to mentor and uplift fellow team members. As an ideal candidate for this role, I am ready to leverage my skills and dedication to contribute to the success of your esteemed organisation.
Overview
5
5
years of professional experience
Work History
Traffic Controller
Warp Traffic Management
08.2022 - 03.2024
- Proven experience in effectively implementing traffic management plans by demonstrating an in-depth knowledge of traffic control protocols and adherence to safety regulations.
- Established a history of secure and proficient vehicle operation, including handling a VMS ute in high-speed environments, emphasising road safety for both self and others.
- Skilled in mentoring and guiding team members, contributing to developing a cohesive and capable workforce.
- I progressed from initial roles in smaller projects to managing larger, high-speed tasks.
- Excellent communication abilities, creating a productive and harmonious work environment.
- Actively communicates with colleagues to ensure clarity in roles and objectives.
- Robust and active listening skills, valuing and incorporating feedback from team members, clients, and stakeholders to improve project performance.
- Outstanding client service capabilities, I focus on exceeding client expectations and meticulously meeting project outcomes.
- Proven problem-solving skills through swiftly addressing issues to maintain uninterrupted traffic flow, establishing Emergency Stops (E Stops) and adapting to changing site conditions.
Subcontractor Traffic Supervisor
Moonyah Workforce
03.2024 - 03.2025
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with general contractor on completion of punchlist tasks.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
- Managed on-site property inspections and worked to resolve issues.
- Mentored junior team members in best practices for construction management and leadership development skills.
- Conduct sign offs of the long-term traffic control setups which are implemented, as a TMI and provide these to JHG Supervisors and Project (Traffic) Manager.
- Identify and mitigate risks prior to works commencing, communicate with and engage relevant stakeholders to control risk and contribute to build a risk management culture.
- Be responsible for organising the implementation of long-term Traffic Guidance Schemes (Signage, line - marking, barriers) and sign off these as a TMI, that they have been implemented correctly.
Waitress
Browns Plains Hotel
12.2019 - 06.2022
- I escorted guests to their designated tables with a warm and friendly demeanour, ensuring a positive first impression.
- Collaborated seamlessly with fellow waitstaff, kitchen personnel, and managers to guarantee guests' dining experience satisfaction.
- Addressed and resolved customer complaints and concerns, escalating issues to the manager when necessary and focusing on guest satisfaction.
- Proficiently prepared and served a variety of alcoholic beverages, showcasing a thorough understanding of mixology principles.
- Crafted popular and customized cocktails, enhancing the overall dining experience for patrons.
- I maintained a clean, organized, and well-stocked bar area, contributing to the efficiency and aesthetics of the establishment.
- I processed large sums of money, ensuring accurate transactions and financial integrity in a fast-paced and high-pressure environment.
Education
Browns Plains State High School
Browns Plains, QLD11.2018
Skills
- Technical competency and understanding in Traffic Control and TGS‘
- Supervisor experience
- People and performance management
- Auditing of worksites and utes
- VMS Ute Driver
- Crew Leader
- Traffic Controller 1
- Traffic Controller 2
- Traffic Controller 3
- Signage Ute
- Pilot Ute Driver
- Responsible Service of Gaming
Licenses Tickets
- Queensland Drivers License
- Traffic Management Implementation
- Responsible Service of Alcohol
- Industry Authority Traffic Controller
- Construction Induction White Card
Timeline
Subcontractor Traffic Supervisor
Moonyah Workforce
03.2024 - 03.2025
Traffic Controller
Warp Traffic Management
08.2022 - 03.2024
Waitress
Browns Plains Hotel
12.2019 - 06.2022
Browns Plains State High School