Emily Rose Sgorbini
West Pennant Hills,NSW
Summary
I’m a versatile and dedicated hospitality and events professional with experience leading teams, coordinating events, and delivering excellent customer service in fast-paced environments. Currently studying a Bachelor of Psychology, I enjoy applying strong organisational and communication skills to both my work and volunteer roles. I thrive on creating positive experiences for others while managing multiple responsibilities with efficiency and care.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Feel the Magic
06.2025 - Current
- Initially joined as part of a university placement, continuing as a regular volunteer to support children coping with the loss of a loved one.
- Facilitated programs and one-on-one mentorship during the 2.5-day Camp Magic program, including group sessions, workshops, and outdoor activities.
- Developed skills in providing emotional support to children and their families in sensitive situations.
Food and Beverage Attendant | Events Coordinator, Casual Duty Manager
Bella Vista Hotel, Momento Hospitality
01.2022 - Current
- Coordinated and managed venue events, from client enquiries and bookings through to seamless on-the-day delivery
- Delivered quality customer service, enhancing the overall guest experience across bar, bistro, and functions
- Managed reservations and event enquiries via phone, email, and in-person, ensuring professional and timely communication
- Led and supported teams during peak trade, while also stepping into duty manager responsibilities to maintain smooth operations
- Operated POS systems and bartended in a fast-paced, high-volume club environment with accuracy and efficiency
Bartending and Hospitality
The Terrace, Entertainment Quarters, Moore Park
01.2021 - 01.2022
- Provided bar and bistro service to a high volume of customers while maintaining quality and professionalism.
- Thrived in a fast-paced, high-pressure hospitality environment, ensuring efficient and friendly service.
- Handled cash and POS transactions accurately while working collaboratively within a tight-knit team
Volunteer
Donate Life
2014 - 2020
- Promoting organ donation awareness at display stands and community events
- Attended European Organ Donor day in WHO, Geneva
- Assists in the preparation of and during the annual Remembrance and Thanksgiving memorial service for donor families
Education
Bachelor of Psychology - Psychology
Macquarie University
07-2026
High School Certificate -
Carlingford High School
10-2021
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Customer service
- Initiative and Self-motivation
- Team leadership
- Organization skills
- Time management
Timeline
Volunteer
Feel the Magic
06.2025 - Current
Food and Beverage Attendant | Events Coordinator, Casual Duty Manager
Bella Vista Hotel, Momento Hospitality
01.2022 - Current
Bartending and Hospitality
The Terrace, Entertainment Quarters, Moore Park
01.2021 - 01.2022
Volunteer
Donate Life
2014 - 2020
Bachelor of Psychology - Psychology
Macquarie University
High School Certificate -
Carlingford High School