Hi, I’m
Emily Roworth
Teneriffe,Australia
Summary
Dynamic professional with a proven track record in optimising organisational processes, enhancing efficiency, and driving continuous improvement. Demonstrates reliability and motivation in achieving company objectives through strategic initiatives. Resourceful Building Manager known for productivity and efficient task completion. Specialise in facility maintenance, operational oversight, and owner / tenant relations. Excel in communication, problem-solving, and leadership to ensure smooth building operations and high levels of tenant satisfaction.
Overview
9
years of professional experience
Work History
Cavalè Newstead, Qld
Onsite Building Manager & Property Management
04.2022 - Current
Job overview
- Monitored physical conditions of buildings, ensuring compliance with established standards.
- Managed daily operations and maintenance of two residential buildings at Cavalè Newstead.
- Coordinated tenant communications to address concerns effectively and promptly.
- Oversaw building safety inspections, ensuring all fire safety regulations were met.
- Maintained accurate records of operations, including tenant information and lease agreements.
- Collaborated with contractors on renovations and repairs, adhering to quality standards.
- Supervised cleaning staff and related duties for optimal building management.
- Implemented cost-saving measures while managing building budgets and monitoring expenses.
Resplex Fortitude Valley, QLD
Building Management & Property Management
05.2021 - 04.2022
Job overview
- Managed 200 properties across six buildings with assistance from support staff.
- Facilitated Body Corporate Meetings while assisting chairperson as required.
- Prepared asset registers and body corporate caretaking agreement schedules efficiently.
- Merged property data for 200 properties, enhancing record accuracy significantly.
- Coordinated tradesman services for body corporate to ensure timely maintenance.
- Executed trust accounting processes, including mid-month and end-of-month disbursements.
- Arranged key and fob setups for each building, ensuring secure access.
- Addressed daily inquiries from owners, tenants, and residents promptly.
Trident Property Advisory
Assistant Finance Officer
12.2020 - 05.2021
Job overview
- Managed financial records and ensured accuracy of data entry.
- Assisted in preparing budgets and financial forecasts for projects.
- Coordinated invoice processing and maintained payment schedules.
- Participated in special projects or initiatives as needed by the Finance Officer.
Place Estate Agents
Senior Property Manager
07.2019 - 12.2020
Job overview
- Managed property operations, ensuring compliance with regulations and policies.
- Managing a portfolio of 110 properties end to end- all pm tasks required
Ray White GC South Network
Team Leader / Asset Manager
10.2016 - 07.2019
Job overview
- Managing a team of 6 people within the property management department, including staff training & support
- Delegated daily tasks to team members to optimize group productivity.
- Supervised daily operations to ensure compliance with real estate regulations.
Education
TAFE QLDQLD
from Project Management
06-2026
Real Estate Salesperson Certificate
01.2024
ARAMA Member & Training
01.2021
Australian College of Professionals
Real Estate Certificate of Registration
01.2012
Diploma of Fashion Design & Technology
01.2010
McCarthy Catholic College
Higher School Certificate
01.2005
Skills
- Customer relationship management
- Problem solving
- Maintenance scheduling
- Facility operations
- Asset management
- Avid learner in systems
- Multitasking
- Prioritising workload
- Achieving deadlines
- KPI’s
- Excellent Personal Presentation
- Strong attention to detail
- Flexible
- approachable
- Comprehension of business risks
Employment Objective
To gain employment in a company where I can utilise my skill set to assist in the ongoing optimisation and improvement of an organisation. I consider myself as an extremely dedicated employee and pride myself on supporting a company in achieving its goals. I am reliable, highly motivated & trustworthy, and I believe these values are paramount in a high caliber team member.
Industry Skills
- Management & leadership of Business Operations
- Performance Management
- Rest software, Realworks, Inspect Real Estate, Inspection Manager, PropertyMe, MyBos, Maintenance Manager, Price finder, Outlook, Word, (avid learner in systems
- Multitasking & prioritizsng workload to achieve deadlines & KPI’s
- Excellent Personal Presentation
- Strong Attention to Detail
- Flexible & Approachable
- Comprehension of business risks, assisting in solution creation and implementation
References
- Dani Paltridge, 0429 639 629, Team Leader, Place Estate Agents
- Tina Siumaana, 0467 800 712, Accounts Manager, Cavalé
Timeline
Onsite Building Manager & Property Management
Cavalè
04.2022 - Current
Building Management & Property Management
Resplex
05.2021 - 04.2022
Assistant Finance Officer
Trident Property Advisory
12.2020 - 05.2021
Senior Property Manager
Place Estate Agents
07.2019 - 12.2020
Team Leader / Asset Manager
Ray White GC South Network
10.2016 - 07.2019
TAFE QLD
from Project Management
Real Estate Salesperson Certificate
ARAMA Member & Training
Australian College of Professionals
Real Estate Certificate of Registration
Diploma of Fashion Design & Technology
McCarthy Catholic College
Higher School Certificate
Similar Profiles
Suzanne GilesSuzanne Giles
Regional Compliance Manager at Glencore PLCRegional Compliance Manager at Glencore PLC
Imam ElyseeImam Elysee
Forklift Operator / Warehouse Team Member at Lineage LogisticsForklift Operator / Warehouse Team Member at Lineage Logistics
Tracey PaulsonTracey Paulson
Gaming Attendant at The Prince Consort HotelGaming Attendant at The Prince Consort Hotel
LEEN ALGHAMDILEEN ALGHAMDI
Property Management Analyst | Building Manager at KAFDProperty Management Analyst | Building Manager at KAFD
Jeffrey StilesJeffrey Stiles
<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange<ul><li>Company Overview: Loggerhead is a premier Florida property insurer that offers a user-friendly process, transparent claim handling, and prompt solutions for policyholders, creating a world-class customer experience.</li><li>Responsible for creating, directing, and managing the Customer Service, Internal Sales, and Agency Support functions for a new Homeowners' Insurance Company in Florida by overseeing the short and long-term strategies of the organization's customer success journey. This may include, but is not limited to, providing strategic recommendations regarding concepts and routines that drive efficiency and empower employees.</li><li>Work closely with the CEO and COO on all aspects of delivering service to customers and agents.</li><li>Provide strategic oversight and guidance to the operational leadership team.</li><li>Work closely with other department heads to support projects or procedures that have a direct impact on customers.</li><li>Responsible for the selection and implementation of the CSAT platform as well as the Customer Relationship Management (CRM) software currently in use with the organization.</li><li>Responsible for building out all operational teams, including job development, standard operating procedures, quality management, and the like.</li><li>Work in an integrated fashion with third-party vendors to provide "world-class" customer service to Policyholders, Agents, and other customers both in and out of inbound and outbound settings.</li><li>Collaborate with business units throughout the organization to design, develop, and implement consumer-focused business practices, procedures, and Corporate Policies.</li></ul> at Loggerhead Reciprocal Interinsurance Exchange