Emily Shephard
Craigieburn,Australia
Summary
Passionate about supporting others and making a meaningful difference, I am seeking a placement in community services where I can bring empathy, dedication, and a genuine commitment to helping people thrive. For me, this work is more than just a job, its something i am passionate about. I value building trust, listening with care, and creating positive change in the lives of individuals and communities.I want to use my lived experience to connect with people in a real and relatable way, building trust and offering support that comes from understanding.
Overview
2
2
years of professional experience
Work History
Team Member/Barista
Chevron / Caltex
Epping, Australia
02.2023 - 01.2024
- Prepare and serve high-quality beverages, ensuring customer satisfaction and repeat business.
- Maintain clean and organized workspace, contributing to efficient team operations.
Barista
Glacé - Delaware North
Melbourne Airport, Australia
04.2022 - 02.2023
- Prepared and served high-quality beverages, ensuring customer satisfaction and repeat business.
- Trained new staff, improving team efficiency and service consistency.
- Managed inventory, reducing waste and optimizing supply levels.
- Resolved customer complaints promptly, enhancing overall customer experience.
Education
Cert 3 Community Services -
Kangan TAFE
BROADMEADOWS07.2023
Diploma - Family And Community Services
Kangan Institute
Melbourne, Victoria, VICSkills
- Communication Skills
- Active listening
- Relationship building
- Adaptability and flexibility
- Conflict resolution
- Time management
Personal Information
Date of Birth: 06/03/98
Timeline
Team Member/Barista
Chevron / Caltex
02.2023 - 01.2024
Barista
Glacé - Delaware North
04.2022 - 02.2023
Cert 3 Community Services -
Kangan TAFE
Diploma - Family And Community Services
Kangan Institute