Emily Stephenson

• Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
• Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
• Established loyal customer base through consistent quality workmanship and friendly service interactions.
• Collaborated with team members to streamline processes and improve overall efficiency.
• Educated customers on self-service car wash operation for safe, appropriate use.
• Completed daily operational paperwork, order records and payment receipts for up-to-date documentation.
• Managed inventory levels for car wash supplies, ensuring adequate stock at all times.
• Contributed to increased sales by upselling additional services such as waxing and detailing.
• Maintained and repaired car wash equipment to meet operational demand.
• Conducted regular equipment maintenance checks, minimizing downtime due to mechanical issues.
• Supported management in implementing new policies or procedures aimed at improving operations or increasing revenue.

Delivering auto parts throughout Ipswich

• Completed rush deliveries on tight timetables to satisfy customer needs.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Maintained strong relationships with clients through proactive communication and personalized service.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Handled equipment, chemicals, and materials properly and with caution.