Emily Stewart
Macquarie Fields,NSW
Summary
Diligent IR Operations Assistant at SWSLHD with a proven track record in operational workflow coordination and patient transportation management. Adept at fostering team collaboration and enhancing service delivery through effective communication and problem resolution. Committed to maintaining high standards of infection control and patient care, ensuring safety and satisfaction.
Overview
24
24
years of professional experience
Work History
IR Operations Assitant
Swslhd
01.2019 - Current
- Coordinate operational workflows to enhance efficiency and streamline productivity.
- Manage day-to-day department operations with effective workflow coordination.
- Manage the safe transportation and collection of patients from the wards and the Periop unit in a timely and safe manner.
- Responsible for the maintenance and cleanliness of patient beds and trolleys, and the reporting of any faults to the appropriate Nursing Unit Num.
- Cleaning of the procedure rooms incuding terminal cleans following the hospital's policies and procedures.
- Delivering specimens to pathology and collecting blood from the blood bank, following hospital policies in a safe and timely manner.
- Disposing of contaminated waste and linen, ensuring the correct PPE is adhered to, following hospital policy.
- Communicate with patients, staff, and visitors in an open and friendly manner.
- Adhere to the understanding of different cultural backgrounds within our working environment.
- Adhering to the hospitals CORE values and patient privacy
Operations Assistant
SWSLHD
09.2017 - 01.2019
- Coordinated daily operational activities to ensure efficient workflow and timely service delivery.
- Streamlined communication between departments, enhancing collaboration and information sharing.
- Assisted in training new staff on operational processes and organizational policies, fostering a knowledgeable team environment.
- Solved problems timely and effectively, ensuring patient and collegue satisfaction.
- Collaborated with other departments to foster smooth operation of daily processes.
- Fostered culture of continuous improvement by attending daily meetings
- Managed inventory control, ensuring stock levels were maintained to support daily operations effectively.
- Maintaining the maintenance and cleanliness of theaters and surrounding areas.
- Transportation of patients to and from various locations across the hospital, including wards, theatres, periop, endoscopy, and recovery, following hospital policies and safe practice.
Community Aged Care Worker
Carrington
02.2002 - 09.2017
- Provided personalized care to clients, enhancing daily living activities and overall quality of life.
- Assisted with medication management, ensuring adherence to prescribed regimens and safety protocols.
- Facilitated social engagement for clients through recreational activities, promoting mental well-being and community integration.
- Developed tailored care plans in collaboration with healthcare professionals to address individual client needs.
- Comply with infection control policies and procedures in health work.
- Handle waste in a healthcare environment.
- Work effectively with culturally diverse clients and co-workers.
- Facilitate cooperative behavior.
- Provide personal care in a home and community care environment.
Education
No Degree - Train The Trainer Manual Handling
SWSLHD
Liverpool, NSW10-2025
Aged Care
Work Train
Sydney, NSW06-2016
Certificate III - Home And Community Care
Work Train
11-2009
Certificate III - Aged Care
Essentra
06-2006
Skills
- Operational workflow coordination
- Patient transportation management
- Infection control compliance
- Communication skills
- Team collaboration
- Staff training and development
- Cultural competency
- Problem resolution
- Patient care assistance
- Safety protocols adherence
- Time management skills
- Quality assurance practices
- Procedure room sanitation
- Attention to detail
- Positive attitude
Timeline
IR Operations Assitant
Swslhd
01.2019 - Current
Operations Assistant
SWSLHD
09.2017 - 01.2019
Community Aged Care Worker
Carrington
02.2002 - 09.2017
No Degree - Train The Trainer Manual Handling
SWSLHD
Aged Care
Work Train
Certificate III - Home And Community Care
Work Train
Certificate III - Aged Care
Essentra