Emily Terrasson
Crescent Head,NSW
Summary
I am a fast learner with an eye for detail. My main priorities whilst on shift is maintaining safety for staff and patrons, whilst upholding rapport and a high quality of service. I have several years of experience working within the bar setting through the day to day operations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bar Staff Member
Crescent Head Country Club
Crescent Head, NSW
07.2020 - Current
- I prepare and serve alcoholic and non-alcoholic beverages to a high quality, ensuring customer satisfaction.
- Ensure the safety of patrons by monitoring indications of intoxication or disruptive conduct.
- Maintain professionalism in addressing and resolving customer complaints.
- Greeting customers and providing a high standard of customer service.
- I have built and maintained rapport with patrons to establish and maintain positive, trust-based relationships.
- I have also assisted in the training of new staff members in procedures within the bar setting.
Pharmacy Assistant
Crescent Head Pharmacy
Crescent Head, NSW
01.2014 - 10.2020
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Greeted customers upon arrival at the pharmacy counter.
- Delivered quality care to customers through close collaboration with pharmacist.
Hospitality Worker
The Village Cafe
Crescent Head, NSW
03.2016 - 11.2017
- Served food and drinks to customers in a timely manner.
- Operated cash registers accurately and efficiently during peak business hours.
Education
High School Diploma -
St Paul's College
Kempsey, NSW12-2019
Bachelor of Nursing -
Charles Sturt University
Port Macquarie, NSWSkills
- Outstanding Customer Service
- Responsible Alcohol Service
- Communication
- Teamwork and Collaboration
- Time Management
- Interpersonal Relationships
- Positive Work Ethic
- Experience with TAB, Poker Machines and Keno
Certification
- RSA and RCG Competencies
- TAB Compliances
- Anti Money Laundering and Counter Terrorism Financing Certificate
- Food Handling Certificate
- AML/CTF Risk Awareness Training
Timeline
Bar Staff Member
Crescent Head Country Club
07.2020 - Current
Hospitality Worker
The Village Cafe
03.2016 - 11.2017
Pharmacy Assistant
Crescent Head Pharmacy
01.2014 - 10.2020
High School Diploma -
St Paul's College
Bachelor of Nursing -
Charles Sturt University
Similar Profiles
Ethan NortonEthan Norton
Banquet Server at Fountain Head Country ClubBanquet Server at Fountain Head Country Club
Matthew ThomasMatthew Thomas
General Manager at Country Club Of Hilton HeadGeneral Manager at Country Club Of Hilton Head
Taylor BulkTaylor Bulk
Traffic Controller at Crescent Head Traffic LogisticsTraffic Controller at Crescent Head Traffic Logistics