Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Emily Thompson

Townsville

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Hardworking student pursuing flexible casual employment with weekend and evening shift options.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Worker

Williams
01.2020 - Current
  • I interacted with customers.
  • Provided insightful advice on fitting adjustments and styles within the shoes to provide the best option for a customer.
  • Along with cleaning, delivering mail, unpacking, and scanning stock.
  • Working with a range of coworkers.
  • Disposing of rubbish and assisting with packing up for the day.
  • Working 8-hour shifts and consistently on my feet the whole day.

Volunteer

TropEco
Townsville
09.2024 - 12.2024
  • I worked mainly in the greenhouse, growing native seedlings for a restoration project.
  • I weeded, watered, and quality-checked the plants before they were moved to the restoration site.

Exchange Program

Universite i Bergen
Bergen
08.2024 - 12.2024
  • Gave presentations on current topics relevant to the curriculum.
  • Collaborated with peers to develop innovative solutions for ecological challenges.
  • Worked with native plants, and gained experience in local ecological management.
  • Cultivated strong interpersonal skills focusing on effective communication and critical thinking

Waitress

Goodys on the beach
01.2020 - 01.2023
  • Engaged in teamwork with diverse professionals.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Provided accurate change for cash transactions using a cash register system.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Developed positive relationships with regular customers through friendly conversation.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.

Education

Bachelor of Science - Zoology Ecology

James Cook University
QLD
12-2025

High School Diploma -

Maryborough State Highschool
Maryborough, QLD
11-2022

Skills

  • Wildlife observation
  • Team collaboration
  • Effective communication
  • Customer service
  • Interpersonal skills
  • Hardworking
  • Manual license
  • Physically fit

Certification

BSB30415 Certificate III in Business Administration 2021 – Maryborough State High School

Contribute to the work health and safety of myself and others, develop keyboarding speed and accuracy, organize schedules, design and produce spreadsheets, produce text from notes, create electronic presentations, use business technology, use digital technologies to communicate remotely, work effectively in a business environment, produce desktop-published documents, design and produce business documents, write simple documents, and design and produce digital text documents

FSK20119 Certificate II in Skills for Work and Vocational Pathways 2021 – Maryborough State High School

Use routine strategies for work-related learning, use common functions of a scientific calculator for work, use business resources, use digital technology for routine workplace tasks, use strategies to respond to workplace problems, calculate with whole numbers and familiar fractions, decimals, and percentages for work, estimate, measure, and calculate routine metric measurements for work, read and respond to routine workplace information, write routine workplace texts, use routine strategies for career planning, and plan and prepare for work readiness

Responsible service of alcohol 2020 – Express Online Training

I completed this as part of bartending at a restaurant that provided alcohol to customers

Infection control training – COVID-19 2020 – Australian Government Department of Health

Safely handling, preparing, and cleaning food and food supplies during COVID-19 circumstances

Barista Certificate 2020 – Maryborough State High School

As a part of a volunteer leadership program, I was trained to make coffee and volunteer at the school café

Two-day learner driver awareness course 2020 – Roadcraft

Defensive driving awareness and techniques for road travel

Two-day Provisional Awareness Course 2021 – Roadcraft

Defensive driving awareness and techniques for road travel

References

References available upon request.

Timeline

Volunteer

TropEco
09.2024 - 12.2024

Exchange Program

Universite i Bergen
08.2024 - 12.2024

Retail Worker

Williams
01.2020 - Current

Waitress

Goodys on the beach
01.2020 - 01.2023

Bachelor of Science - Zoology Ecology

James Cook University

High School Diploma -

Maryborough State Highschool
Emily Thompson