Emily Tiddy
Sydney,NSW
Summary
Motivated individual with a strong attention to detail and a passion for working in the legal field. Experienced in researching legal topics and working in a fast-paced environment. Possesses excellent communication and organisational skills, as well as the ability to work independently and collaboratively.
Overview
7
7
years of professional experience
Work History
Customer Service
Groundbake Bakery
03.2020 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Answered constant flow of customer calls with minimal wait times
Careers Assistant
Notre Dame Sydney Law Society (NDSLS)
12.2021 - 12.2022
- Administrative Support: Scheduled seminars and maintained organised documentation, demonstrating attention to detail and efficient workflow management.
- Meeting Deadlines: Successfully met challenging deadlines, as illustrated by timely delivery of critical documents for the 2022 Careers Guide publication, ensuring seamless task progression.
- Communication: Enhanced communication skills were developed through interactions with sponsors, alumni, lawyers, colleagues, and fellow students, involving the conveyance of complex concepts with clarity and facilitating well-informed decision-making.
Customer Service
Crust Gourmet Pizza Bar
04.2017 - 04.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Trained new staff members on proper customer service and hospitality policies
Education
Bachelor of Laws/Bachelor of Arts (Psychology) -
University of Notre Dame Australia
BroadwayCurrent
De La Salle Catholic College
Cronulla, NSW11-2019
Our Lady of Mercy College
Burraneer, NSW12-2017
Skills
- Strong Written and Verbal Communication Skills with High Attention to Detail
- Well Organised, Professional and Reliable
- Resilience and Courage
- Commitment to Customer Service
- Ability to Engage in Critical Analysis and Devising Solutions
- Acts with Integrity
- Project Management
- Respect for Confidentiality Expectations
References
Gerard Ryan - Senior Lecturer at the University of Notre Dame Australia - Broadway
Ph: 8204 4302
Email: gerard.ryan@nd.edu.au
Vicki Horner - Owner of Groundbake Bakery Cronulla (Current Employer)
Ph: 0414 794 378
Email: groundbake@gmail.com
Timeline
Careers Assistant
Notre Dame Sydney Law Society (NDSLS)
12.2021 - 12.2022
Customer Service
Groundbake Bakery
03.2020 - Current
Customer Service
Crust Gourmet Pizza Bar
04.2017 - 04.2022
Bachelor of Laws/Bachelor of Arts (Psychology) -
University of Notre Dame Australia
De La Salle Catholic College
Our Lady of Mercy College
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