Emily Treacy
Cairns,QLD
Summary
Organized and dependable individual who prides herself in being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Office Administrative Assistant
Van Werven Ire Ltd
07.2022 - 02.2024
- Expedited invoice processing, ensuring accurate recording of financial transactions in accounting system.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to inquiries from callers seeking information.
Guest Service Representative and Food Server
Brogans Hotel & Bar
01.2019 - 07.2022
- Welcomed guests on arrival, displaying professional and friendly approach.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
Retail Sales Supervisor
JD Sports Plc
08.2015 - 12.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions and handled cash flow accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Oversaw daily operations of sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Maintained sales staff by selecting, orienting and training 15 full-time and part-time employees.
Cafe Worker
O’Briens Sandwich Cafe
06.2014 - 03.2017
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Implemented waste reduction strategies by carefully portioning ingredients, minimizing food waste and controlling costs.
Education
Level 6 - Business Administration And Management
Dunboyne College of Education
Ireland05.2018
High School Diploma -
Scoil Mhuire Trim
Ireland05.2015
Skills
- Verbal Communication
- Schedule Management
- Document Preparation
- Scheduling appointments
- Payroll
- Customer Service
Timeline
Office Administrative Assistant
Van Werven Ire Ltd
07.2022 - 02.2024
Guest Service Representative and Food Server
Brogans Hotel & Bar
01.2019 - 07.2022
Retail Sales Supervisor
JD Sports Plc
08.2015 - 12.2018
Cafe Worker
O’Briens Sandwich Cafe
06.2014 - 03.2017
Level 6 - Business Administration And Management
Dunboyne College of Education
High School Diploma -
Scoil Mhuire Trim
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