Emily Van Meurs
Blackburn,VIC
Summary
Professional grooming expert with reputation for maintaining high standards and delivering quality results. Extensive experience in grooming, ensuring their comfort and safety throughout process. Strong focus on collaboration and adaptability, ensuring high standards and reliable results in dynamic settings. Known for excellent customer service and ability to handle diverse grooming tasks efficiently.
Overview
6
6
years of professional experience
Work History
Dog Groomer
Petstock
09.2022 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Managed approximately 30 incoming calls and emails per day from customers.
Retail Worker
Bunnings Warehouse
09.2021 - 09.2022
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Worked hard to learn required tasks quickly to maximize performance.
- Processed and retrieved customer special orders.
- Improved knowledge and productivity though continuous education and learning from senior team leaders.
Team Member
KFC
05.2019 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Certificate III - Pet Grooming
Box Hill Institute of TAFE
Melbourne, VIC09-2022
High School Diploma -
Blackburn High School
Melbourne, VIC10-2021
Skills
- Reliability and punctuality
- Teamwork and Collaboration
- Adaptability and Flexibility
- Organizational skills
- Excellent communication
- Multitasking Abilities
Timeline
Dog Groomer
Petstock
09.2022 - Current
Retail Worker
Bunnings Warehouse
09.2021 - 09.2022
Team Member
KFC
05.2019 - 08.2021
Certificate III - Pet Grooming
Box Hill Institute of TAFE
High School Diploma -
Blackburn High School
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