Emily Van Veldhuizen
Ellenbrook,WA
Summary
I am equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Experienced office management professional with solid background in administrative support and team leadership. Smoothly coordinates work of team members while meeting challenging office/workplace demands.
Overview
8
8
years of professional experience
Work History
Daycare Assistant
Mercycare Early Learning
10.2022 - 08.2024
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
RECEPTIONIST ADMINISTRATOR
Shred-X
11.2021 - 08.2022
- Called customers and vendors to set up appointments and obtain information for senior staff
- Greeted incoming guests and followed established policies for visitor access
- Fielded incoming calls using multi-line telephone system
- Ordered office supplies and maintained inventory of consumables
- Responded to guest complaints and researched issues to develop solutions and negotiate results
- Developed and optimized schedules to cover expected workloads
- Enhanced productivity by training new employees in clerical tasks and office policies
- Received consistently positive client feedback related to service delivery
- Prioritized workload and delegated team tasks based on strengths and skill levels.
HELPING HAND
HSS Weld & Fabrications
08.2020 - 01.2022
- Cleaned work areas, equipment, machines and vehicles
- Gained experience in machine operations used in production process
- Kept tools and equipment organized and within reach to provide continuous access
- Cleaned work areas to reduce hazards
- Monitored fitting and welding processes to prevent shrinkage or expansion
- Used power and hand tools according to safety requirements and best practices.
WAITRESS
Fusion
03.2016 - 11.2019
- Wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff
- Set up tables with glassware, linens and silverware to prepare tables for service
- Explained daily menu offerings, drink specials and seasonal items, making recommendations based on customer preferences
- Observed safety and sanitation requirements for food preparation and handling
- Wiped down and cleared tables quickly to reduce customer wait times
- Notified kitchen staff of specific customer requests
- Removed dishes and glasses from FOH areas to prepare for cleaning
- Communicated with guests regarding special requests, allergy issues and other dietary restrictions
- Showed guests to table and handed menu upon entry.
Education
High School Diploma -
Swan Valley Anglican Community School
Ellenbrook, WA10.2021
Skills
- Work well under pressure or to meet deadlines
- Prepared to learn and ask for assistance when needed
- Capable of solving problems quick and effective
- Basic knowledge on technology
- Strong teamwork skills
- Taking responsibilities for duties and owning up to the mistakes that have been made
- Strong and great communication skills both verbally and written
- Honest communication and trust among team members
Timeline
Daycare Assistant
Mercycare Early Learning
10.2022 - 08.2024
RECEPTIONIST ADMINISTRATOR
Shred-X
11.2021 - 08.2022
HELPING HAND
HSS Weld & Fabrications
08.2020 - 01.2022
WAITRESS
Fusion
03.2016 - 11.2019
High School Diploma -
Swan Valley Anglican Community School
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