Emily Venning
Colonel Light Gardens,SA
Summary
Reliable and upbeat Sales Assistant with extensive customer service experience and passion for helping with people. Very customer focused while still being a detail oriented and motivated with tasks. Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Sales Associate
Oxford Shop
02.2024 - Current
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed daily, weekly and monthly KPI's and sales targets.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged with customers to build rapport and loyalty.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Associate
Bendon Lingerie
10.2023 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Developed strong rapport with customers and created positive impression of business.
Receptionist
Sheridan's Accountants and Financial Planners
04.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
Sales Associate
Jo Mercer
05.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Customer Service Representative
Target
05.2021 - 07.2022
- Responded to customer requests for products, services, and company information.
- Trained new personnel regarding company operations, policies and services.
- Exhibited high energy and professionalism when dealing with clients and staff.
Customer Service Cashier
Cheap as Chips
10.2021 - 01.2022
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Bachelors - Psychological Sciences
Flinders University
Adelaide, SA2027
Skills
- Time Management
- Upselling
- Store Opening and Closing
- Point of sale operation
- Problem-Solving
- Outgoing Personality
- Fitting room maintenance
- Merchandise Display
Timeline
Sales Associate
Oxford Shop
02.2024 - Current
Sales Associate
Bendon Lingerie
10.2023 - 01.2024
Receptionist
Sheridan's Accountants and Financial Planners
04.2023 - 09.2023
Sales Associate
Jo Mercer
05.2022 - 04.2023
Customer Service Cashier
Cheap as Chips
10.2021 - 01.2022
Customer Service Representative
Target
05.2021 - 07.2022
Bachelors - Psychological Sciences
Flinders University
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