EMILY VUKMAN
Connolly,Australia
Summary
Motivated individual with a strong record in customer service and teamwork. Excels in high-pressure situations and is committed to maintaining high standards of organization and cleanliness, ready to contribute to team success in sports, food and beverage, or retail.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Deli Clerk
Beaumaris IGA OIcean Reef
Ocean Reef, WA
01.2026 - Current
- Provided excellent customer service by assisting with product selection.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared and sliced deli meats and cheeses for customer orders.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Operated the slicer and other tools safely and efficiently.
- Adhered to health regulations regarding food handling and sanitation standards.
- Maintained cleanliness and organization in the deli display area.
- Restocked inventory to ensure product availability for customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Receptionist
FINANCIAL IQ
Wangara, Australia
12.2023 - Current
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Executed front desk duties by greeting visitors and managing appointments.
- Provided office support and delivered excellent customer service to enhance overall experience.
- Provided telephone support to customers by addressing inquiries and troubleshooting issues.
- Streamlined filing system by organizing and categorizing documents for quick access.
- Assisted office staff in preparing reports and presentations to support internal and client communications.
Basketball Coach
Northside Cobras
04.2021 - 09.2021
- Basketball coach U/12 boys team winter season
- Guided athletes through one-on-one mentoring sessions to enhance individual skills and confidence.
- Development of skills and game IQ
- Managed drills and fitness circuits to improve athletes' coordination and overall performance.
- Weekly training sessions and games
- Created leadership development opportunities by assigning team captain roles and facilitating mentorship of younger teammates.
- Built strong, cohesive teams by fostering a positive and supportive environment.
- Developed strong relationships with athletes' parents to encourage open communication and collaboration regarding player development.
Education
High School - Graphic Design, Media Studies, Drama, Art
11-2024
High School Diploma -
Prendiville Catholic College
Ocean Reef, WA01-2024
ST SIMON PETER CATHOLIC PRIMARY SCHOOL
Ocean Reef12-2019
Skills
- Customer Service
- Phone Etiquette
- Telephone skills
- Data Entry
- Food preparation
- Multitasking
- Time Management
- Organizational skills
- Reliability and punctuality
- Conflict Resolution
- Conflict management
- Time optimization
- Excellent Personal Presentation
- Team Training Techniques
- Reception
- Team Training Techniques
Certification
Certificate 1 in Sports and Recreation, TAFE WA, 09/01/24, Completed Cert 1 in Sports and Recreation, Prepare and serve non-alcoholic beverages, Assist in preparing and conducting sport and recreation sessions, Use business equipment and resources, Participate in environmentally sustainable work practices, Provide service to customers, Operate word-processing applications, Use computer operating systems and hardware, Plan skills development
Languages
English
Personal Information
Date of Birth: 17th April 2008
Hobbies and Interests
Make-up application, Art, Creative Writing, Sport, Family Time
Timeline
Deli Clerk
Beaumaris IGA OIcean Reef
01.2026 - Current
Receptionist
FINANCIAL IQ
12.2023 - Current
Basketball Coach
Northside Cobras
04.2021 - 09.2021
High School - Graphic Design, Media Studies, Drama, Art
High School Diploma -
Prendiville Catholic College
ST SIMON PETER CATHOLIC PRIMARY SCHOOL