Emily Ward
Warwick,QLD
Summary
I am a driven individual with plenty of experiences in customer relations management and maintenance coordination, demonstrated at Atkinson Lodge. Excelled in enhancing customer satisfaction and ensuring high-quality environments, leveraging strong work ethic and time management skills. Achieved significant improvements in operational efficiency and customer service excellence. Compassionate Dental Nurse recognized for ability to complete tasks efficiently and with high productivity. Skilled in patient care, infection control, and dental procedure assistance. Excel in communication, teamwork, and empathy, ensuring comfort and trust from patients while supporting dental professionals to deliver quality care.
Overview
7
7
years of professional experience
Work History
Dental Nurse
Granite belt Dental
Stanthorpe-Inglewood & Warwick, QLD
09.2024 - 12.2025
- Assisted dentists during procedures to enhance patient comfort and care experience.
- Prepared instruments and materials efficiently for dental treatments and surgeries.
- Managed patient records and appointments using practice management software to improve organization.
- Educated patients on oral hygiene practices and post-treatment care for better outcomes.
- Sterilized instruments and maintained a clean, organized treatment area consistently.
- Processed payments from patients, ensuring accurate transactions for services rendered.
- Tracked inventory supplies and ordered replacements as necessary to support operations.
- Maintained detailed notes on all treatments provided to each patient for reference.
Atkinson Lodge
Joyce Wilkinson 0414095053
01.2024 - 08.2024
- Oversaw property maintenance activities to ensure timely repairs, preventative upkeep measures, and visually appealing surroundings for guests.
- Exercising young horses and preparing horses for sales. Making sure they would be ready for sales and buyers would be satisfied with the farms work.
- Feeding the farm of 60+ horses morning and evenings, making sure they had water and checking on their safety.
- Mucking out stable that were occupied, fencing paddocks that needs to be fenced, i would also attend to injured horses and apply first aid on those that needed it.
Lady Gowrie Barcaldine Early Years Service
Adele Lipsett 0458511159
06.2023 - 10.2023
- i would prepare a organised learning environment for the students each morning to ensure that they had engaging activities.
- Incorporated hands-on learning experiences into daily lessons, fostering creativity and curiosity into my students.
- Boosted student engagement and participation through the implementation of interactive activities and group projects.
- Each day i would ensure that the classrooms had high quality of hygiene. i would also regularly monitor the children's health and wellbeing.
Telegraph Hotel Tenterfield
Josh Telford 0412487778
03.2019 - 11.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
Education
Certificate III - Currently Studying Cert 111 Early Child Care
St Johns Catholic Collage Roma
Roma, QLD03.2025
Skills
- Menu development
- Maintenance Coordination
- Guest Relations Management
- Reservation Management
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- I have my own vehicle and hold a P2 license
- Patient care
- Record management
- Inventory control
- Communication skills
- Record keeping
- First aid and CPR certified
Accomplishments
APRA 2024 National Finals Rodeo Qualifier
2019,2020,2021,2022 Finalist National Rodeo Association junior barrel racing and junior breakaway roping.
References
Joyce Wilkinson- 0414095053
Adele Lipsett- 0458511159
Timeline
Dental Nurse
Granite belt Dental
09.2024 - 12.2025
Atkinson Lodge
Joyce Wilkinson 0414095053
01.2024 - 08.2024
Lady Gowrie Barcaldine Early Years Service
Adele Lipsett 0458511159
06.2023 - 10.2023
Telegraph Hotel Tenterfield
Josh Telford 0412487778
03.2019 - 11.2019
Certificate III - Currently Studying Cert 111 Early Child Care
St Johns Catholic Collage Roma