Summary
Overview
Work History
Skills
Interests
Timeline
Testimonials
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Emily Williams

Albany

Summary

I am a warm, calm and extremely organised person.

Highly efficient and self motivated.

Possesses excellent communication and interpersonal skills.

Committed professional who provides excellent customer service, with a strong back ground in Wedding Coordination and Client care.

Overview

2026
2026
years of professional experience

Work History

Wedding Coordinator

The Gardens at Bullimah
12.2019 - Current
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony and reception
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Supervised on-site staff during events to ensure smooth operations.
  • Designed and adhered to detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved for smooth running of event
  • Coordinated all aspects of wedding ceremonies and receptions, assisting clients with vendor selection options
  • Collaborated with bridal couple to achieve expectations and vision for wedding and a memorable wedding experience
  • Scheduled appointments with potential and existing clients to discuss wedding plans.
  • Supervised personnel and directed in wedding task administration and completion.
  • Organized logistics and prioritized tasks for small to large-scale weddings.
  • Developed contingency plans for unforeseen issues during ceremonies and receptions. Maintained calmness under pressure, resolving unforeseen issues without disrupting celebration.
  • Developed comprehensive checklists for each stage of the planning process ensuring no detail was overlooked.
  • Increased client satisfaction by efficiently coordinating wedding details and maintaining seamless communication with vendors.
  • Established strong relationships with local vendors, securing discounts and preferred availability for clients'' events.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Assisted in venue bookings, creating and sending quotes and invoices for couples as required.
  • Recommended various styles of décor elements such as table linens, centerpieces, lighting fixtures.
  • Facilitated communication between clients, vendors, and venue staff throughout events.
  • Improved team efficiency by developing checklists for pre-wedding preparations and day-of activities.
  • Performed data entry into computer systems to maintain accurate records of customer information.


Guest Experience Attendant

The Beach House at Bayside
2012 - 2019
  • Front desk relief management
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Managed daily housekeeping operations for a beachfront BnB.
  • Supervised housekeeping staff to ensure high cleanliness standards.
  • Developed cleaning schedules to optimize room turnover efficiency.
  • Trained new employees on proper cleaning techniques and safety protocols.
  • Inspected guest rooms and common areas for cleanliness and maintenance needs.
  • Coordinated with front desk to prioritize room readiness for incoming guests.
  • Assisted in inventory management of housekeeping supplies and equipment.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Performed daily inspections of guest rooms to identify maintenance needs.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Greeted guests and directed them to the appropriate guest room allocation.
  • Processed incoming and outgoing mail with attention to detail.
  • Assisted clients with inquiries and provided accurate information promptly.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts/ invoices

Skills

  • Event Planning and Day- of coordination
  • Guest experience and client care
  • Hospitality and guest services
  • Resourceful at multitasking
  • Exceptional organization
  • Wedding timeline and schedule creation
  • Detail-oriented
  • Excellent and clear communication
  • Staff coordination
  • Problem solving ad Conflict resolution
  • Meeting planning and scheduling
  • Reservation and booking managment

Interests

My down time activities include, yoga, beach walks, coffee and family time I enjoy music, movies and the great outdoors I love people and enjoy seeing others happy and thriving

Timeline

Wedding Coordinator

The Gardens at Bullimah
12.2019 - Current

Guest Experience Attendant

The Beach House at Bayside
2012 - 2019

Testimonials

"Nothing was too much trouble. Our wedding coordinator was absolutely amazing. She helped assist us so much and we are so grateful for her guidance along the way."


"Emily was so incredible on the day too. Nothing was too difficult or challenging - everyone needs an Emily on their wedding day!"


"Emily, you are incredible at what you do! You honestly think of everything. Planning and organising is not my strong suite, which I know can be incredibly annoying! But you just rolled with it and helped us to have the most perfect day.

We can't thank you enough! ”


"Emily – Thank you for always being there ready to answer my endless questions, and for helping to fill in the gaps in things that I missed when planning. Forever grateful. Best ever experience!”


"We cannot thank you enough all for your time, effort, love and support that you all provided throughout the day but also for the past 12 months.

We are so grateful for you all!

On the day, your hard work was noticed by us all and Emily you were amazing! Thank you so much for your help on the day, from steaming our clothes, to arranging the cocktails, to calming my nerves to doing everything!"

Emily Williams