Highly successful Veterinary Technician with significant expertise in anaesthesia, surgery and pathology in small animals. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a nursing role in South Australia's leading specialist veterinary hospital . Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Emily Young
Sefton Park,SA
Summary
Overview
3
years of professional experience
Work History
Blakes Crossing Veterinary Surgeries
Level 3 Veterinary Nurse
01.2021 - 01.2024
Job overview
- Educated clients on nutrition, preventive health and animal husbandry.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol, and general procedures.
- Managed medical intervention and therapy for animals in collaboration with the veterinarian.
- Obtained patient history from owners and performed physical examinations.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Administered medications to animals in treatment and documented changes in condition.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Established intravenous drips for ongoing hydration in treatment of hospital patients
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Performed dental cleanings under the supervision of a veterinarian, promoting improved oral health for patients.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed faecal examinations, urinalysis and bloodwork.
- Administered medications to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Administered oral or topical medications to boarding patients as specified by the veterinarian in the animal's medical record.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on the severity of symptoms presented by pets.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Worked flexible hours across night, weekend, and holiday shifts.
- Self-motivated, with a strong sense of personal responsibility.
Coles Supermarket
Senior Retail Assistant
11.2014 - 01.2021
Job overview
- Enhanced customer satisfaction by providing exceptional service and personalized assistance.
- Trained newly hired sales team
- Developed strong rapport with customers by understanding their needs and preferences.
- Resolved customer complaints professionally, maintaining high levels of satisfaction and loyalty.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
The University of AdelaideAdelaide South Asutralia
Bachelor of Veterinary Technology from Veterinary Technology
01.2019 - 12.2024
University Overview
Pulteney Grammar SchoolAdelaide Australia
SACE Certificate from Secondary Education
01.2009 - 12.2018
University Overview
- Australian Tertiary Admission Rank (ATAR) - 85.65/99.95
- Royal Australian National Champion Titration Competition 1st place 2018
- School Prefect 2018, elected by peers
- Awarded the Citizenship Award
Skills
- Wound treatment
- Financial Transactions
- Medication Administration
- Intravenous catheterization
- Inpatient Care
- Fluid Therapy
- Post-surgical Monitoring
- Suture removal
- Surgery and Procedure Preparation
- Emergency Care
- Patient Triage
- Appointment Scheduling
- Billing and Invoicing
Timeline
Level 3 Veterinary Nurse
Blakes Crossing Veterinary Surgeries
01.2021 - 01.2024
The University of Adelaide
Bachelor of Veterinary Technology from Veterinary Technology
01.2019 - 12.2024
Senior Retail Assistant
Coles Supermarket
11.2014 - 01.2021
Pulteney Grammar School
SACE Certificate from Secondary Education
01.2009 - 12.2018
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Accomplishments
Royal Australian Chemical Institution National Titration Competition 1st place 2017