Emily Jane Moses
Cape Town
Summary
Seeking more experience in the field of being a waitress/bartender/barista. I'm committed to applying my knowledge of what i have learnt from my past experiences. I aim to provide excellent customer service and contribute to a positive dining experience. I am willing to work my way up in the industry as i still have lot to learn.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Manager's Assistant
Aeysha Knoop
08.2024 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Ran personal errands
Aupair
Aeysha Knoop
06.2024 - 12.2024
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Transported children safely to school, activities and appointments on time.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
- Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
- Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
Service Assistant
Rare Grill
01.2024 - 07.2024
- Private Events
- Served food and drinks
Waitress
Borrusos
02.2024 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Ultra Music Festival
03.2024 - 03.2024
- Provided good customer service in a high-volume festival setting
- Mixing and serving a variety of alcoholic/non-alcoholic beverages
- Worked efficiently with the team members to maintain efficient operations and promoted festival specials to boost sales
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Certificate of Higher Education -
Wynberg Girls High School
2023
Skills
- Meal and Snack Preparation
- Schedule Management
- First Aid and CPR certified
- Organizational Skills
- Quick Learner
- Good Communication Skills
- Relationship Building Skills
- Grocery shopping
Certification
- STCW Elementary First Aid
- STCW Marine Fire Fighting and Prevention
- STCW Designated Security Duties
- STCW Personal Survival Techniques
- STCW Personal Safety and Social Responsibility
- Stewardess Course
- RSA Certificate
- Barista Course
Timeline
Manager's Assistant
Aeysha Knoop
08.2024 - 12.2024
Aupair
Aeysha Knoop
06.2024 - 12.2024
Bartender
Ultra Music Festival
03.2024 - 03.2024
Waitress
Borrusos
02.2024 - 05.2024
Service Assistant
Rare Grill
01.2024 - 07.2024
Certificate of Higher Education -
Wynberg Girls High School
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