Emily Loren Bazzucchini
Caulfield South,VIC
Summary
Enthusiastic Dog Groomer with a background in the Pet Retail industry. Holds extensive experience in dog grooming techniques, including clipper proficiency, scissor skills, nail trimming, and breed style knowledge. Passionate about learning new techniques and expanding grooming knowledge. Known for exceptional customer service and excellent communication skills to deliver high-quality grooming services and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Dog Groomer
Petstock
04.2023 - Current
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Increased client retention through excellent communication and rapport-building with pet owners.
- Continuously updated knowledge of industry trends and best practices, participating in professional development courses as needed.
Trainee Groomer
Petstock
08.2022 - 04.2023
- Participated in on-the-job training, working closely with salon manager and coworkers to learn appropriate grooming techniques.
Category Coordinator
Petstock
05.2022 - 08.2022
- Supported store managers in resolving any category-related issues or concerns promptly to minimize potential negative impacts on sales performance.
- Established strong working relationships with key suppliers, fostering an environment of collaboration and mutual trust that benefited both parties.
- Improved product visibility by designing and implementing effective merchandising strategies for assigned categories.
- Coordinated with marketing team to create compelling in-store displays and signage, increasing customer engagement with featured products.
Assistant Store Manager
Petstock
12.2018 - 05.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Groomership Certification
Petstock
10.2023
Advanced Scissor Workshop
Melanie Newman
10.2023
Round, Mushroom & Freestyle Head Workshop
Melanie Newman
10.2023
Certificate in Pet Care & Veterinary Assisting
International Career Institute
06.2019
Skills
- Customer Service
- Excellent Communication
- Animal Handling Skills
- Appointment Scheduling
- Pet Grooming Techniques
- Clipper Proficiency
- Scissor Skills
- Nail Trimming
- Breed Style Knowledge
- Handstripping Knowledge
- Time Management
- Reliability & Punctuality
Timeline
Dog Groomer
Petstock
04.2023 - Current
Trainee Groomer
Petstock
08.2022 - 04.2023
Category Coordinator
Petstock
05.2022 - 08.2022
Assistant Store Manager
Petstock
12.2018 - 05.2022
Groomership Certification
Petstock
Advanced Scissor Workshop
Melanie Newman
Round, Mushroom & Freestyle Head Workshop
Melanie Newman
Certificate in Pet Care & Veterinary Assisting
International Career Institute
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