Emily Maree Grinter
Bunbury,WA
Summary
Reliable and hardworking autonomously or in teams to serve over numerous customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Have outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods. Offering strong attention to detail, skilled in interpreting instructions and excellent attendance record. I'm willing to obtain any training to widen my experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Reticulation, Pump and Flitters
Oscar's Irrigation and Water Service
Southwest , WA
03.2023 - Current
- Connected pump hoses and pipelines to transfer material.
- Paid close attention to operations schedules and timelines to achieve targets and maintain optimal productivity levels.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated problem-solving skills, resolving issues efficiently and effectively.
Retail Sales Assistant
Peter Alexander
Eaton , Wa
09.2022 - Current
- Cross-sold products to boost overall sales purchases.
- Initiated friendly conversation with customers to determine level of assistance required.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Used product knowledge to suggest items to match client needs.
Bartender
The Rose Hotel
Bunbury, WA
06.2020 - 12.2022
- Monitored bar inventory and promptly restocked low items before depletion.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Entered customer food orders into computer system and handling cash and EFTPOS sales.
- Trained new employees to perform duties by showing how to run different areas of the floor, bar and kitchen.
- Managed bar area, cocktail and menu and handled inventory, regulation compliance and customer relationships.
- Neatly sliced and pitted fruit for garnishing drinks.
COVID-19 Tester
BodyCare Workplace Solutions
Bunbury, WA
02.2022 - 07.2022
- Communicated professionally to explain COVID-19 screening procedures to staff members and visitors.
- Inventoried and ordered medical and office supplies.
- Distributed COVID-19 FAQ and educational material with daily status updates to increase awareness.
- Offered protective masks and face shields to guests.
- Worked outdoors in extreme cold or heat to screen incoming visitors for COVID-19 symptoms.
- Acted as site liaison to promote proper hygiene, social distancing and other preventive practices.
- Sanitized work area and sterilized equipment and instruments to comply with protocols.
Education
Manea Senior College
Bunbury 10.2021
Australind Senior High
Australind, WA11-2019
Skills
- Infection Control Practices
- Monitoring Alcohol Consumption
- Cash Register Operation
- Hospitality and Guest Service
- PPE Requirements and Enforcement
- Problem Solving
- Inventory Control
Certification
- Certificate III in sport and recreation
- Certificate IV in Preparation for Health and Nursing studies
- White Card
- Responsible Serving of Alcohol certificate
References
Name: Neil Page Position: Owner of Oscar's Irrigation and Water Service Mobile: 0407 601 835
Name: Luke D’Aui Position: former manger at Rose Hotel Mobile: 0439 864 359
Name: Nessa Jones Position: team leader at Bodycare Solutions Mobile: 0427 240 577
Timeline
Reticulation, Pump and Flitters
Oscar's Irrigation and Water Service
03.2023 - Current
Retail Sales Assistant
Peter Alexander
09.2022 - Current
COVID-19 Tester
BodyCare Workplace Solutions
02.2022 - 07.2022
Bartender
The Rose Hotel
06.2020 - 12.2022
Manea Senior College
Australind Senior High
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