Emilyn Rosa
Perth,WA
Summary
Organized and detail-oriented administrative professional with proven expertise in office management and special projects. Demonstrated ability in project management, financial tracking, customer relationship management, and marketing. Strategic planner with a strong understanding of industry practices, driving results through effective leadership and resourcefulness.
Overview
7
7
years of professional experience
Work History
Administrator/Receptionist
Wish Park Surgery
Brighton
04.2024 - 01.2026
- Processing incoming referrals
- Typing and/or formatting letters and reports for doctors and other clinical staff inputting data onto electronic patient records.
- Answering telephone calls efficiently and professionally.
- Contacting families to arrange appointments and sending appointment letters to confirm.
- Checking patients in for clinic appointments
- Booking emergency appointments
- Completing a range of administration tasks.
Rental Agent
East Coast Car Rentals
Cairns, QLD
04.2023 - 03.2024
- Organized schedules and maintained calendars for team members and management.
- Supported financial processes by processing invoices and managing expense reports, payroll processing, data entry, and maintaining accurate employee records.
- Supported HR tasks such as onboarding new staff, preparing contracts, and maintaining compliance files.
Office Administrator
Barcelona Events
Barcelona
04.2021 - 04.2023
- Organized schedules and maintained calendars for team members and management.
- Supported financial processes by processing invoices and managing expense reports, payroll processing, data entry, and maintaining accurate employee records.
- Supported HR tasks such as onboarding new staff, preparing contracts, and maintaining compliance files.
Receptionist
Selina Hotel
Brighton
03.2019 - 04.2021
- Managed guest bookings, including scheduling, check-ins, and check-outs, ensuring a seamless and welcoming experience.
- Delivered exceptional front-desk services, resolving guest inquiries and concerns professionally.
- Maintained accurate records of reservations and payments using specialised booking software.
- Coordinated with housekeeping and other departments to meet guest requirements efficiently.
- Ensured the reception area was organised and welcoming, creating a positive first impression for all visitors.
- Kept reception area clean and neat to give visitors a positive impression of the company.
Languages
- English
- Spanish
- Portuguese
Timeline
Administrator/Receptionist
Wish Park Surgery
04.2024 - 01.2026
Rental Agent
East Coast Car Rentals
04.2023 - 03.2024
Office Administrator
Barcelona Events
04.2021 - 04.2023
Receptionist
Selina Hotel
03.2019 - 04.2021