Emily Rose Parker
Darwood,NSW
Summary
I am organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. I have a self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, time management and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. I aim to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admin Assistant
Angelo Street Market
03.2023 - Current
- Performed routine clerical tasks by scanning, filing and copying documents.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Composed, edited and prepared correspondence and other department documents.
- Used Microsoft Excel and Microsoft Outlook to manage customer orders and queries.
Store Team Member
Dominos Pizza
09.2021 - 06.2022
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Prepared ingredients for the night time staff.
- Performed these tasks in between completing deliveries.
Delivery Driver
Dominos Pizza
04.2021 - 06.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Fully Trained Senior Sandwich
Artist
06.2017 - 12.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Volunteer Bar Attendant
Esperance Civic Centre
05.2017 - 12.2018
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Worked flexible hours across night, weekend and holiday shifts.
- Performed mental calculations when giving customer their change at fast pace.
Cashier & Deli assistant
Esperance Supa IGA
01.2015 - 04.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Used machinery to prepare meats in the deli, as well as , safely handled meat products, both cooked and raw
Education
Bachelor of Arts - Creative Media
Murdoch University
Perth, WA03.2023
WACE -
Esperance Anglican Community School
West Beach, WA12.2016
Skills
- Recordkeeping
- Project Management
- Business Writing
- Back Office Operations
- Microsoft Applications
- Coordination
- Grammar
- Microsoft Office
- Documentation
- Customer Service
- Schedule Management
- Spreadsheets
Certification
- RSA: Responsible Service of Alcohol
- RSG: Responsible Service of Gambling
Accomplishments
- Awarded "Employee of the Month" for outstanding performance.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Media Accomplishments
2021 - Short Film "Alignment"
Position: Producer
Awards: Merit Award from Murdoch University.
2022 - Short Film "I Hate Kevin"
Position: Director & Writer
Awards: Merit Award from Murdoch University
2023 - Web series "Backyard Survivor: Season 5"
Position: Head of Art Department
In Post Production*
References
Keenan Tatterton-Down
Dominos Spearwood
0452576179
Kevin Hall
Subway Esperance
90721936
Trevor Ayers
Shire of Esperance
90710644
Heather Snell
Esperance Supa IGA
0499978337
Timeline
Admin Assistant
Angelo Street Market
03.2023 - Current
Store Team Member
Dominos Pizza
09.2021 - 06.2022
Delivery Driver
Dominos Pizza
04.2021 - 06.2022
Fully Trained Senior Sandwich
Artist
06.2017 - 12.2021
Volunteer Bar Attendant
Esperance Civic Centre
05.2017 - 12.2018
Cashier & Deli assistant
Esperance Supa IGA
01.2015 - 04.2017
Bachelor of Arts - Creative Media
Murdoch University
WACE -
Esperance Anglican Community School
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