Emily Rose Russell
Melbourne,VIC
Summary
Seeking the opportunity to grow my experience with today's youth through study and work. I aspire to be the best person I can be in the hope that those around me will be affected.
Overview
5
5
years of professional experience
Work History
Dog Grooming Assistant
Shabby to Chic Groomers
Box Hill North , Vic
04.2023 - Current
- Booked grooming appointments and sent follow-up messages to remind customers of upcoming appointments
- Handled pets with gentle demeanor to help animals feel calm and secure.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Bathed and dried pets using gentle techniques.
Food Service Cashier
Kerimuier Noodle Bar
Box Hill North , Vic
01.2021 - 10.2024
- answered questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, prepared salads, appetisers, and garnishes to assist kitchen staff and helps with customer service and cleaning.
Hairdresser Assistant
Ashaki Hair
Balwyn , Vic
09.2022 - 12.2022
- Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary.
- Checked in customers for appointments and notified stylists of clients' arrival.
- Processed payments, took appointments and assisted with management of flow of patron visits when needed.
- Administered shampoos and relaxing head and scalp massages to patrons, communicating regarding shampoo and temperature preferences to prepare hair for styling afterwards.
Waitress
Zero 95
Doncaster , Vic
10.2021 - 12.2021
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
Voluntary Charity Support Worker
Holly Fools
Chirnside Park , VIC
12.2019 - 05.2021
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Referred involved parties to needed community resources.
- Built strong and trusting rapport with clients and loved ones.
- Prepared food and helped patients eat to support healthy nutrition.
- Helped host a Special Christmas Lunch for those in need with no loved ones
Education
High School Diploma -
Koonung Secondary College
Mont Albert , VIC 01-2024
Skills
Caring
Compassionate
Diligent
Friendly
Hard Working
Reliable
Sociable
Positive
Meal preparation
Experienced with dealing with all types of people
Certificates
Certificate II and III Community Services
Partial Certificate III of Early Childcare
HLTAID011 (provide first aid)
HLTAID010 (provide basic emergency life support)
CUAWHS312 (Apply work Heath and safety practices)
CPCCWHS1001 (Prepare to work safely in the construction industry)
Timeline
Dog Grooming Assistant
Shabby to Chic Groomers
04.2023 - Current
Hairdresser Assistant
Ashaki Hair
09.2022 - 12.2022
Waitress
Zero 95
10.2021 - 12.2021
Food Service Cashier
Kerimuier Noodle Bar
01.2021 - 10.2024
Voluntary Charity Support Worker
Holly Fools
12.2019 - 05.2021
High School Diploma -
Koonung Secondary College
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