Competent Administration Officer with good organisational and communication abilities. Knowledgeable about managing new and existing files and eager to help support daily operations.
Overview
14
14
years of professional experience
Work History
Administration Officer - Documents and Records
Office of the Director of Public Prosecutions
01.2009 - 01.2023
Exhibit Returns (AO2) - Managing returns of regular and sensitive evidence by sending back to appropriate authority (eg: Qld Police, Hospitals) once case file has been finalised
Reception (AO2) - Screening and transferring incoming phone calls to appropriate areas, receipting of briefs and evidence for processing, managing shared email inbox requests
File Closure (AO2) - Closing older case files and filing away numerically, collection/delivery of briefs to Police Headquarters, collection/delivery of material to Brisbane Court Houses
Mail Registry (AO2) - Managing daily incoming and outgoing mail, delivering mail to appropriate areas, managing shared email inbox requests
Transcripts (AO2) - Management of urgent and regular in-house orders of various transcripts for clerks and prosecutors through email system, delivering transcript material to Brisbane Court Houses when necessary
File Inception (AO3) - Daily creation of new files and maintaining existing files, processing of regular and sensitive incoming material, conducted workload management of a small group of employees
Victim Liaison Officer (AO3) - Opening new case files, communication with victims of violent and sexual crimes regarding court progress updates and availability of support services.
Education
Southbank Institute of IT
01.2008
Yeronga TAFE (MSIT)
01.2007
Grade 12 certificate -
MacGregor State High School
01.2006
References
ODPP – Brisbane, Documents and Records Manager - Michelle Hodgman, 3738 9588
ODPP – Brisbane, Documents and Records Supervisor - Elizabeth Plattz, 3738 9587