Summary
Overview
Work History
Education
References
Timeline
Generic

Emina Balic

Springfield Lakes,Australia

Summary

Competent Administration Officer with good organisational and communication abilities. Knowledgeable about managing new and existing files and eager to help support daily operations.

Overview

14
14
years of professional experience

Work History

Administration Officer - Documents and Records

Office of the Director of Public Prosecutions
01.2009 - 01.2023
  • Exhibit Returns (AO2) - Managing returns of regular and sensitive evidence by sending back to appropriate authority (eg: Qld Police, Hospitals) once case file has been finalised
  • Reception (AO2) - Screening and transferring incoming phone calls to appropriate areas, receipting of briefs and evidence for processing, managing shared email inbox requests
  • File Closure (AO2) - Closing older case files and filing away numerically, collection/delivery of briefs to Police Headquarters, collection/delivery of material to Brisbane Court Houses
  • Mail Registry (AO2) - Managing daily incoming and outgoing mail, delivering mail to appropriate areas, managing shared email inbox requests
  • Transcripts (AO2) - Management of urgent and regular in-house orders of various transcripts for clerks and prosecutors through email system, delivering transcript material to Brisbane Court Houses when necessary
  • File Inception (AO3) - Daily creation of new files and maintaining existing files, processing of regular and sensitive incoming material, conducted workload management of a small group of employees
  • Victim Liaison Officer (AO3) - Opening new case files, communication with victims of violent and sexual crimes regarding court progress updates and availability of support services.

Education

Southbank Institute of IT
01.2008

Yeronga TAFE (MSIT)
01.2007

Grade 12 certificate -

MacGregor State High School
01.2006

References

  • ODPP – Brisbane, Documents and Records Manager - Michelle Hodgman, 3738 9588
  • ODPP – Brisbane, Documents and Records Supervisor - Elizabeth Plattz, 3738 9587

Timeline

Administration Officer - Documents and Records

Office of the Director of Public Prosecutions
01.2009 - 01.2023

Southbank Institute of IT

Yeronga TAFE (MSIT)

Grade 12 certificate -

MacGregor State High School
Emina Balic