Emina Logan
Upper Coomera,QLD
Summary
Compassionate and dedicated Youth Worker with over 7 years of experience across youth services and healthcare. Proven ability to lead teams, manage complex care needs, and foster therapeutic relationships with vulnerable individuals. Skilled in crisis intervention, multidisciplinary collaboration, and maintaining high standards of safety and wellbeing. Currently advancing counselling expertise to deepen client-centred support.
Overview
10
10
years of professional experience
Work History
Youth Worker / Senior Youth Worker
All Care Australia
01.2022 - Current
- Provide Trauma-Informed Support: Deliver consistent, client-centred care to young people in residential settings, using trauma-informed principles to foster emotional safety, trust, and empowerment. Respond sensitively to behavioural and emotional needs shaped by adverse childhood experiences.
- Facilitate Therapeutic Programming: Design and lead structured activities that promote emotional regulation, self-esteem, and independent living skills. Integrate creative, recreational, and psychoeducational approaches to support developmental growth and resilience.
- Manage Crisis Intervention & Safety Protocols: Apply Therapeutic Crisis Intervention (TCI) strategies to de-escalate high-risk behaviours, prevent harm, and restore calm. Conduct post-incident debriefs and contribute to continuous improvement in safety practices.
- Lead Operational & Staff Supervision Duties: Oversee daily operations including rostering, shift coordination, and budget monitoring. Provide mentoring and performance feedback to junior staff, modelling best-practice care and professional conduct.
- Coordinate Holistic Care Planning: Collaborate with psychologists, educators, case managers, and allied health professionals to develop and implement integrated care plans. Advocate for client needs while aligning with organisational and legislative frameworks.
- Maintain High-Quality Documentation: Complete detailed progress notes, incident reports, and behavioural observations in accordance with privacy and compliance standards. Use documentation to inform case reviews and support evidence-based decision-making.
- Promote Cultural Safety & Inclusive Practice: Champion culturally responsive communication and inclusive service delivery across Aboriginal and Torres Strait Islander, CALD, and LGBTQIA+ communities. Support staff in applying respectful, identity-affirming approaches.
Dental Nurse
Bupa Dental Helensvale
01.2019 - 01.2022
- Supported Endodontics Specialist in Complex Procedures: Assisted with advanced root canal treatments and microsurgical procedures, ensuring precision, patient comfort, and adherence to clinical protocols. Anticipated practitioner needs and maintained sterile fields throughout treatment.
- Delivered Comprehensive Patient Care: Provided compassionate, high-quality care from initial intake to post-treatment discharge. Built rapport with patients, explained procedures clearly, and monitored wellbeing during and after treatment.
- Maintained Rigorous Infection Control Standards: Executed sterilisation protocols for instruments and treatment areas in compliance with clinical hygiene regulations. Managed PPE use, autoclave cycles, and cross-contamination prevention procedures.
- Managed Front Desk Operations: Handled appointment scheduling, patient intake, and payment processing with professionalism and efficiency. Coordinated insurance claims and liaised with providers to ensure accurate billing and documentation.
- Oversaw Inventory & Supply Chain Coordination: Monitored stock levels of instruments, consumables, and medications. Placed timely orders, tracked deliveries, and ensured availability of resources for uninterrupted clinical operations.
- Served as Onsite First Aid Officer: Provided immediate response to medical incidents within the clinic, including patient fainting, allergic reactions, and staff injuries. Maintained first aid certifications and ensured readiness of emergency equipment.
Dental Nurse
Primary Dental Southport
01.2017 - 01.2019
- Provided Chairside Assistance During Procedures: Supported dentists in a range of treatments including examinations, restorations, and extractions. Prepared instruments, managed suction and materials, and ensured patient comfort throughout procedures.
- Delivered Front Desk & Administrative Support: Managed patient bookings, check-ins, and payments with professionalism and efficiency. Maintained accurate records, coordinated appointment schedules, and responded to inquiries with discretion and empathy.
- Ensured Compliance with Hygiene & Safety Protocols: Adhered to strict infection control standards, including sterilisation of instruments, surface disinfection, and PPE usage. Conducted routine safety checks and contributed to audit readiness.
- Delivered Professional Customer Service in a Clinical Environment: Built rapport with patients across diverse backgrounds, offering clear communication and emotional reassurance. Handled sensitive information with confidentiality and upheld a welcoming, respectful atmosphere.
Dental Nurse
TFI Dental Spa
01.2016 - 01.2017
- Assisted Dental Therapist in Paediatric Procedures: Provided chairside support during routine check-ups, fluoride treatments, and minor restorations for children aged 5–12. Prepared instruments, maintained a sterile environment, and ensured smooth clinical workflow.
- Delivered Compassionate, Age-Appropriate Care: Supported young patients with gentle communication, reassurance, and distraction techniques to reduce anxiety and build trust. Adapted explanations to suit developmental stages and helped children feel safe and understood.
- Promoted Oral Health Education: Reinforced key hygiene messages during and after treatment, encouraging children to take ownership of their dental care. Answered questions and supported therapists in delivering preventative health guidance.
Education
Diploma of Counselling -
08.2025
Supporting People with Borderline Personality Disorder - Short Course
Foundation for Attachment - Short Course
Trauma-Informed Responses to Harmful Sexual Behaviour - Short Course
Certificate III in Dental Assisting -
CPR & First Aid Certified -
Lash Technician Certification -
Skills
- Therapeutic Crisis Intervention (TCI)
- Trauma-Informed & Culturally Sensitive Practice
- Team Leadership & Staff Mentoring
- Behavioural & Emotional Regulation Support
- Client-Centred Communication & Rapport Building
- Case Documentation & Confidential Recordkeeping
- Stakeholder Engagement & Multidisciplinary Collaboration
- Health & Safety Compliance
- Infection Control & Sterilisation Protocols
- Reception, Scheduling & Budget Oversight
References
- Nathan Wolstenholme, 0432 223 818
- Kellie Blake, 0404 340 289
- More references available on request
Timeline
Youth Worker / Senior Youth Worker
All Care Australia
01.2022 - Current
Dental Nurse
Bupa Dental Helensvale
01.2019 - 01.2022
Dental Nurse
Primary Dental Southport
01.2017 - 01.2019
Dental Nurse
TFI Dental Spa
01.2016 - 01.2017
Diploma of Counselling -
Supporting People with Borderline Personality Disorder - Short Course
Foundation for Attachment - Short Course
Trauma-Informed Responses to Harmful Sexual Behaviour - Short Course
Certificate III in Dental Assisting -
CPR & First Aid Certified -
Lash Technician Certification -
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