Emina Pekaric
Blacktown
Summary
Experienced with customer service and sales support. Utilises strong communication skills to foster positive client relationships and facilitate sales processes—knowledge of inventory management and problem-solving to ensure smooth operations.
Experienced receptionist with a strong focus on team collaboration and achieving results. Known for flexibility, reliability, and effective communication. Skills include time management, answering calls, scheduling appointments and keeping an organised environment I also value keeping a positive attitude.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Colette By Colette Hayman
05.2023 - Current
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Retial Christmas Casual
Culture Kings
10.2024 - 12.2024
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
- Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
- Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
Receptionist
LJ Hooker Real Estate
05.2024 - 09.2024
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Receptionist
McGrath
06.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
Waitress
Volcano Steak House
03.2022 - 04.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Certificate IV - Real Estate
Granville Tafe
Granville, NSW05-2023
High School Diploma -
Mitchell High School
Blacktown 11-2022
Skills
- Time management
- Organization skills
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Complex Problem-solving
- Task prioritization
- Team collaboration
- Inventory tracking
Languages
English
Native or Bilingual
Bosnian
Professional Working
Croatian
Professional Working
Serbian
Limited Working
Timeline
Retial Christmas Casual
Culture Kings
10.2024 - 12.2024
Receptionist
LJ Hooker Real Estate
05.2024 - 09.2024
Receptionist
McGrath
06.2023 - 12.2023
Sales Assistant
Colette By Colette Hayman
05.2023 - Current
Waitress
Volcano Steak House
03.2022 - 04.2023
Certificate IV - Real Estate
Granville Tafe
High School Diploma -
Mitchell High School
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