Emma Adams

Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.

• Enhanced therapeutic relationships through effective communication and active listening skills.
• Collaborated with multidisciplinary teams to provide comprehensive mental health care for clients.
• Participated in ongoing professional development opportunities to stay current on best practices in mental health care.
• Built rapport with diverse populations through cultural competency training and inclusive practices within ttherapeutic setting.

Developing behavioural support plans for clients, functional assessments and other interview/intake/observations in non NDIS space

• Contributed to th development of program materials, leading to more effective communication with stakeholders.
• Participated in ongoing professional development opportunities to stay current on best practices in the field of psychology.
• Conducted in-depth psychological assessments, contributing to accurate diagnoses and appropriate interventions.
• Collaborated with psychologists to develop personalised treatment plans for better patient outcomes.
• Participated in multidisciplinary team meetings, sharing insights and collaborating on comprehensive care plans for patients.
• Streamlined office operations through efficient scheduling of appointments and coordination of case files.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Monitored and reported trainee progress, introducing new learning tools to address individual needs.
• Analysed team performance and identified opportunities for additional training.
• Prepared and presented supplementary learning material to support structured lessons.
• Established and maintained quality control standards.
• Delivered instructional presentations on equipment use, focusing on efficiency and safety.

• Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
• Taught proper communication and riding commands for optimal control and safety around horses.
• Met needs of different students by adapting teaching materials and methods.
• Provided feedback, guidance and support to students on participation and performance.
• Monitored student progress and provided individualised instruction to meet student needs and goals.
• Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
• Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.

• Managed daily practice operations to optimise appointment scheduling, patient records management and billing functions.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
• Ordered all office supplies and kept check on inventory levels.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Trained interns and newly hired team members on office procedures and computer system.
• Provided supervision and management to team of support personnel.
• Supervised team of 6 office personnel.
• Communicated closely with patients, ensuring medical information was kept private.
• Ordered all pharmacy supplies and kept check on inventory levels.