Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emma Arpiani

Summary

Motivated Waitress with engaging personality and solar energy. I am friendly, professional and tend to be very organized and put most of my effort into trying to give the best dining experience the customers could have.

Working around people and seeing them living with a smile on their face really is what makes me love this job!
Excellent ability to adapt to new environments and work in team.

Always ready to learn new skills and open to constructive criticisms that can add value to my working career.

Overview

7
7
years of professional experience

Work History

Section Waiter

CICERONE - Cucina Romana
02.2024 - 05.2024

CICERONE was my first job in Australia and i loved it!

Very fancy restaurant with a lot of regular customers with whom i got along pretty fast; we had a really good organization and the energy was nice even when the restaurant was full!

It was definitely a good working experience in a well know italian restaurant in Sydney.


▪ Cashier
▪ Section waiter
▪ Table serice and taking orders
▪ Training new staff
▪ Warehouse organization
▪ Managment of regular customers
▪ Closing service and cleaning

Section Waitress

Pianeta Verde
08.2023 - 10.2023

▪ Section waiter
▪ Reservation management
▪ Cashier
▪ Organize event as wedding dinings or music nights
▪ Order /Warehouse organisation

▪ kitchen hand
▪ cleaning

Section Waiter

RESTAURANT «MATERIA»
07.2023 - 08.2023

▪ Section waiter - Room Manager
▪ Reservation management
▪ Opening and closing restaurant
▪ Order /Warehouse organisation

▪ Cleaning
▪ cashier
▪ table service
▪ wine service and wine knowledge sharing

Section Waiter

RESTAURANT «PESCHERIE RIUNITE»
05.2023 - 06.2023

I worked in Pescherie Riunite for almost two years with the best team i could have asked for!

We worked under stress and very fast-paced rhythms but we were always organized and well motivated to do our best; we shared the success of the Restaurant which is still one of the best fish restaurants in Milan!

I have learned a lot about myself during my working time here , had more responsibilities and learned how to work with a solid team and hope to have the change to share my knowledge and grow more with a new one!


▪ Room management and reservation management
▪ Cashier
▪ Training new staff
▪ Warehouse organization and responsible for
managing goods with suppliers
▪ Help in advertising to promote the company
▪ Management of regular customers/ costumers of a
certain important level
▪ Closing service and customer contact
▪ Flexibility on duties at work with occasional coverage
of role in the kitchen

▪ Substitute to the manager

Section Waiter - Room Service

HOTEL «LE MARMORE»
02.2022 - 05.2022

The job opportunity in Cervinia led me to a fullfilling and upgrading experience to add to my working career.

I worked in a really fast-paced enviroment and learned more about fine dining service , challenged myself and glad to say i did a gret job in a three star hotel.



▪ Breakfast and dinner service with fixed menu
▪ Presentation of the menu day by day
▪ Hotel Breakfast preparation starting at 4am
▪ Attentive and fine dining with fast-paced
rhythms
▪ Acquisition of wine knowledge and sommelier service
▪ Acquisition of greater professionalism and
communication skills

Waitressing

« Boomerang Cafè »
05.2021 - 02.2022

▪ Table service
▪ Room preparation and event management (musical or
themed event)
▪ Clearing and cleaning
▪ Cashier
▪ Warehouse organization

WAITRESS / BARISTA

Pasticceria Monia
02.2017 - 04.2018

▪ Preparing coffee Drinks
▪ Table service
▪ Stock organization , Warehouse
▪ Disposal and cleaning according to hygiene standards
▪ Prompt response to customers questions

Education

High School Diploma -

Liceo Artistico Giovanni XXIII
Milan, Italy
06.2019

Skills

Solid communication skills

Good at leaving a good mark with clients

Strong motivation

Leadership skills

Good in team work

Ability to work in fast-paced environments

Quick Learner

Well organized

Speak three languages fluent

Good in public relationship

Languages

Italian
Native or Bilingual
German
Native or Bilingual
English
Full Professional

Timeline

Section Waiter

CICERONE - Cucina Romana
02.2024 - 05.2024

Section Waitress

Pianeta Verde
08.2023 - 10.2023

Section Waiter

RESTAURANT «MATERIA»
07.2023 - 08.2023

Section Waiter

RESTAURANT «PESCHERIE RIUNITE»
05.2023 - 06.2023

Section Waiter - Room Service

HOTEL «LE MARMORE»
02.2022 - 05.2022

Waitressing

« Boomerang Cafè »
05.2021 - 02.2022

WAITRESS / BARISTA

Pasticceria Monia
02.2017 - 04.2018

High School Diploma -

Liceo Artistico Giovanni XXIII
Emma Arpiani