Emma Boshoff
Torquay,Australia
Summary
To secure a position within a successful respected and trusted company where I can expand my knowledge, skills and experience. The position will provide me with the challenges and opportunities for development and promotion. I will bring enthusiasm to this position, as well as creativity, innovation, intelligence and the willingness to learn and succeed above expectations in a timely manner. Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Personal Care Nursing Assistant
Torbay
Hervey Bay, QLD
02.2018 - Current
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored patient health and reported changes to nursing staff promptly.
- Documented patient care information in electronic health record systems accurately.
- Collaborated with healthcare team to develop individualized care plans for patients.
- Provided emotional support and companionship to enhance patient well-being.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
- Reported any changes in the condition of the patient to the nurse or supervisor promptly.
- Ensured safety of residents by providing close supervision while they are completing certain activities.
House Manager (Grade 5)
Yooralla
06.2012 - 01.2018
- Provide management support and practice leadership to a team(s) of disability support workers.
- Provide leadership in the delivery of high quality of life outcomes for people with disability (and their families where appropriate).
- Promote community inclusion and person directed support that exceeds the minimum disability standards and delivered within the available resources.
- Manage the overall performance of the service(s), meeting targets identified in annual work plans.
Personal Care Assistant
Prescare Mount Tambourine Age Care
02.2009 - 01.2012
- To promptly report to the office or Out of Hours Care Coordinator any issues concerning the care, support, well being or behaviour of the Client and update records accordingly.
- Using equipment to assist clients with limited mobility such as hoists, swivel cushions and wheelchairs. To maintain detailed accurate records in respect of care and medication support given and tasks undertaken
- To undertake the tasks detailed in the Client’s care and support plan using a person centred approach and in the least intrusive way
- To observe and promote the Client’s choice, independence, dignity, privacy, fulfilment and other rights
- Support new staff by acting as ‘buddy’ and reporting back to the coordinator as requested.
- Follow organisational policies and procedures
- Providing companionship and support during daily activities.
Account Manager
Excom Education
03.2005 - 08.2007
- Building strong relationships with prospective, new and existing Clients by engaging the Client and developing rapport.
- Providing a strong positive company experience for all Clients by identifying needs and responding with prompt and efficient communication and service.
- Increasing and broadening the company’s Client base by establishing contact with new and more diverse Clients.
- Completing all appropriate contracts and acting upon retaining negative customers both for myself and the business as a whole
- Consecutively securing a position within top ten national salespersons based on sales performance on 140% or above
- Assisted with management of staff engagements
Education
Cert 4 in Disability - Age Care And Disability
Certificat 4 in Disability
Melbourne, VIC06-2011
Skills
- Disability support
- Team leadership
- Care plan development
- Electronic health records
- Emotional support
- Effective communication
- Vital signs monitoring
- Compassion and empathy
- First aid and CPR
- Transfer techniques
- Patient-centered standards
- Dementia and Alzheimer's care
- Blood pressure measurement
- Companionship and emotional support
- Ostomy management
- Helping with medication
- Recording vital signs
- Feeding tube management
- Medical office administration
- Monitor vitals
- National certified patient care technician
Qualifications
- Areas of expertise:
- Certificate IV in Disability.
- Level 2 First Aid Certification.
- Experience with manual handling and complex medical needs.
- Occupational Health and Safety Officer.
- Return to work Coordinator
Certification
- Endoscopy technician
- Tracheostomy suctioning and ventilator monitoring
- Peg feeding
- Administering medication
Languages
Afrikaans
Native/ Bilingual
References
References available upon request.
Timeline
Personal Care Nursing Assistant
Torbay
02.2018 - Current
House Manager (Grade 5)
Yooralla
06.2012 - 01.2018
Personal Care Assistant
Prescare Mount Tambourine Age Care
02.2009 - 01.2012
Account Manager
Excom Education
03.2005 - 08.2007
Cert 4 in Disability - Age Care And Disability
Certificat 4 in Disability
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