Summary
Overview
Work History
Education
Skills
References
Timeline
Emma Brennan

Emma Brennan

Wellard,WA

Summary

I have extensive experience in the hospitality industry (20 years) in basically most aspects including; front of house, Barista, cook, bar, kitchen hand and reception. I've worked in restaurants, pubs and resorts over Australia.

I am physically fit, and have a positive cheerful can do attitude, working well in a team or individually.

Overview

6
6
years of professional experience

Work History

Roadhouse Attendant

Andrew Cooper
03.2024 - 01.2025


  • Supported kitchen staff during peak hours, ensuring timely delivery of high-quality.
  • Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
  • Improved overall facility cleanliness with meticulous attention to detail in daily maintenance tasks.
  • Ensured timely fuel dispensing, resulting in reduced waiting times for customers.
  • Proactively restocked shelves with merchandise to maintain an organized appearance throughout the store area.
  • Coordinated with delivery truck drivers for timely unloading of shipments, ensuring efficient replenishment of inventory levels.
  • Maintained proper food handling procedures, ensuring compliance with health codes and regulations.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Greeted customers and provided friendly, knowledgeable service.
  • Checked ID and verified bar guests were of legal age.
  • Delivered food to customers at bar and tables.
  • Operated POS system

Short Order Cook

Denmark Bakery
02.2023 - 04.2024


  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
  • Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
  • Contributed to positive workplace environment by fostering strong relationships with co-workers and supporting team efforts toward shared goals.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Consistently maintained personal hygiene standards as well as the cleanliness of workstations.
  • Worked in fast-paced environment
  • Assisted management in tracking inventory levels, placing orders for necessary supplies as needed.
  • Maintained cleanliness and organization in kitchen, ensuring compliance with health and safety standards.
  • Expedited order turnaround times, skillfully juggling multiple food orders simultaneously.

Housekeeper

Cosy Corner Apartments
03.2021 - 06.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Verified cleanliness and organization of storage areas and carts.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Worked alone and efficiently.

Food Preparation Worker

Bred Co.
03.2022 - 02.2023
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Packaged and stored food products following proper handling and preservation methods.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Contributed to menu planning with innovative ideas for seasonal .
  • Lifted and carried heavy materials.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Assisted in setting up and breaking down kitchen stations.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Prepared and packaged pasta for the markets.
  • Daily preparation of house made puff pastry using the appropriate equipment in a timely and safely manner.
  • Milling and packaging flour to customers request.
  • Producing 100+ various sausage rolls on a daily basis.

Housekeeper

Mantarays Resort Exmouth
05.2019 - 11.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
  • Worked in a team in the laundry, folding linen etc.
  • Stocked housekeeping cart before and after every shift.
  • Worked under extreme weather conditions (heat).

Education

Responsible Service Of Alcohol, Approved Managers Cert - Bartending

AHA, Geraldton, WA

Business Admin Cert II - Administration

TAFE Geraldton, GERALDTON
09.2014

Completion Of Year 12 - Hospitality

Geraldton Senior College, Geraldton, WA
12.2005

Skills

  • Food safety knowledge
  • Cleanliness Maintenance
  • Cash handling expertise
  • Stress Tolerance
  • Attention to detail
  • Complaint Handling
  • Basic math proficiency
  • Menu Memorization
  • Order Accuracy
  • POS System Operation
  • Fast-Paced Environment
  • Efficient multitasking
  • Cleaning and sanitation
  • Flexible Schedule
  • Stock Rotation
  • Strong Work Ethic

References

Andrew Cooper

Owner/Manager Elleker Tavern

0427252673


Trisha Clark

Manager Cosy Corner Apartments

0450861186



Taylor Brett

Housekeeping Supervisor, Mantarays Resort Exmouth

0455418898

Timeline

Roadhouse Attendant - Andrew Cooper
03.2024 - 01.2025
Short Order Cook - Denmark Bakery
02.2023 - 04.2024
Food Preparation Worker - Bred Co.
03.2022 - 02.2023
Housekeeper - Cosy Corner Apartments
03.2021 - 06.2023
Housekeeper - Mantarays Resort Exmouth
05.2019 - 11.2021
AHA - Responsible Service Of Alcohol, Approved Managers Cert, Bartending
TAFE Geraldton - Business Admin Cert II, Administration
Geraldton Senior College - Completion Of Year 12, Hospitality
Emma Brennan