Emma Brown
4 Fagan Place Bonnyrigg 2177
Summary
Dependable assistant coordinator with the goal to provide excellent administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong critical thinking skills and a strong desire to meet goals and succeed.
Overview
5
5
years of professional experience
Work History
Assistant Coordinator
Kids United OHSC
04.2021 - Current
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Worked with supervisor to assess needs and determine best courses of action.
- Organized and prepared daily activities and restocked materials and snacks for facility.
- Maintained parental sign-in and sign-out sheets.
- Delegated tasks team members.
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Received and responded to parental requests via letters, emails, telephone calls and in-person interactions.
- Coached employees through day-to-day work and complex problems.
- Provided first aid.
- Organised and conducted actives based on children's interest.
- Planned weekly schedules.
- Delegated tasks to team members
Customer Service Assistant/Crew Member
Mcdonalds
05.2020 - 03.2021
- Submitted completed orders quickly to maximize delivery efficiency.
- Described product highlights and benefits to help guide purchasing decisions.
- Educated customers on promotions and enhance sales.
- Assisted other team members to achieve goals.
- Working flexible hours; night, weekend, and holiday shifts.
- Greeted customers at drive-thru and took food orders.
- Used cash registers and POS systems to request and record customer orders.
Cashier
Guzman Y Gomez
11.2018 - 05.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
Cert 4 Human Resources
Wollongong TAFE
Wollongong, NSW10.2023
High School Diploma -
John Edmondson High School
Horningsea Park, NSW12.2019
No Degree - Assistant in Nursing
Fairfield Hospital
Fairfield NSW11.2019
Skills
- Time Management
- Document Control
- Phone Etiquette
- Prioritising Tasks
- Customer Service
- Payroll
- Record Keeping
- Microsoft Office
- Handling Complaints
- Staff Training
- Enforcing Policies
- Performance Evaluation
- Administration and Operations
Timeline
Assistant Coordinator
Kids United OHSC
04.2021 - Current
Customer Service Assistant/Crew Member
Mcdonalds
05.2020 - 03.2021
Cashier
Guzman Y Gomez
11.2018 - 05.2019
Cert 4 Human Resources
Wollongong TAFE
High School Diploma -
John Edmondson High School
No Degree - Assistant in Nursing
Fairfield Hospital
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