Emma Burke

• Supervise daily bar operations, ensuring compliance with health and safety regulations.
• Train and mentor junior staff on cocktail preparation and customer service standards.
• Manage inventory control, including minimising waste through effective stock management.
• Collaborate with management to develop seasonal drink menus based on customer preferences and trends.
• RSA and RCG enforcement
• Coordinate bar service during high-volume events with up to 2,000 attendees, ensuring efficiency operations, staff coordination, and exceptional customer service under pressure

- National C Badge Umpire Accreditation

• Enforced game rules and regulations with consistency and fairness.
• Communicated effectively with players and coaches to maintain order.
• Developed and implemented training programs to enhance player skills and teamwork.
• Organized and led practice sessions, focusing on skill development and game strategies.

• Provide a high end dining experience to ensure satisfaction and using problem solving skills to resolve any issues on the spot
• Display excellent time management and efficiency skills in this faced paced environment where I am responsible for my section of tables which includes recommending and taking customer orders, delivering food and beverages and managing course dispatch

• Teach and develop essential swimming skills for individuals of all ages and abilities including infants through to adults
• Create a safe and fun environment for children and adults to learn by utilising effective interpersonal skills to build trust and cater to individual needs

• Simultaneously supervising swim instructors, children and parents whilst lifeguarding to promote safety in the aquatic centre
• Conduct swim assessments to measure progress and provide meaningful feedback to both the instructors and students