Emma Bux
Pakenham,VIC
Summary
Proud Wamba Wamba Women with a strong connection to my culture. I am very hard working and have a great work ethic. I am a quick hands-on learner and love learning new things and challenging myself with new opportunities that may come my way. I am ready to contribute my experience in work & life to a new role. Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with a few years of experience working with youth under my belt & all of the knowledge my father has passed down to me, I am ready to learn everything i can and take the first steps into a long term role.
Overview
6
6
years of professional experience
Work History
Youth Worker
Dandenong and Districts Aboriginies Co-operative
01.2018
- Facilitated an Indigenous youth program for young girls to help empower them through mentorship and cultural support, fostering a sense of identity and community connection
- Organized educational workshops, increased school attendance for the girls & helped them smoothy transition into high school.
Event Staff
Northbourne
01.2018 - 01.2024
- Provided exceptional customer service during festivals and concerts, ensuring timely and friendly beverage delivery adhering to RSA protocols
- Managed high-volume sales in all different environments and venues
- Helped set up and pack down bar spaces for events, ensuring smooth running during events and stock is all full and up to date.
Café Attendant
Chimes Eatery
01.2023 - 01.2023
- Ensured customers were satisfied with their service by managing orders, reduction on wait times and a safe clean environment
- Successfully upsold featured items, maintained a clean and inviting environment, earnt positive customer reviews
- Stocked items in the café and kept order sheet up to date, I also was trained to be a barista
Waitress/ Bartender
Mordi HQ
01.2022 - 01.2023
- Started out a waitress and bartender serving customers, stocking drinks, cleaning tables
- Was soon trained to be a supervisor to help train and encourage new staff
- As well was soon trained in Admin & BOH operations
- I also acquired my RSG certification, ensuring compliance with regulations and promoting a safer gaming environment.
Store Manger
The AFL Store
01.2021 - 01.2022
- Directed daily store operations, optimizing staff performance and achieving KPI's
- Implementing effective merchandising strategies, leading to a 10% improvement in product visibility and customer interest
- Rostering of staff, interviewing & hiring of staff
- Stock rotation and ordering
- Daily store opening and closing procedures.
Pick Packer
Henderson Greetings
01.2021 - 01.2022
- Executed efficient picking and packing operations in a fast-paced warehouse environment, meeting daily quotas with precision Utilized inventory management systems to track stock levels
- Collaborated with team members to streamline workflow, ensuring timely fulfillment and customer satisfaction
- Operated manual forklifts to facilitate the movement of goods within the warehouse, adhering to safety protocols.
Retail Assistant/ Team Leader
Kmart
01.2018 - 01.2021
- Provided exceptional customer service, assisting shoppers with inquires face-to-face and over the phone
- Stocked shelves and maintained neat and organized merchandise displays, changing them almost daily as required
- Operated cash registers
- Managed inventory levels and restocking
- Utilized warehouse equipment including pallet jacks to load and unload trucks
- Worked my way to team lead staff in the Home sector of the store be very a versatile staff member; training new staff, ensuring targets are reached in a timely manner, ensuring safety protocols were met.
Education
Diploma of Community Services -
RMIT
Responsible Service of Alcohol License Refresher (RSA) -
Victorian Gambling and Casino Control Commission
01.2022
Responsible Service of Alcohol License Refresher (RSA) -
Victorian Gambling And Casino Control Commission
01.2022
Responsible Gaming License (RSG) -
Victorian Gambling and Casino Control Commission
01.2022
Barista- Coffee making Course -
Royal Greenhill Institute of Technology
01.2022
VCE year 12 pass Certificate -
Hampton Park Secondary College
2018
Skills
- Work Coordination
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
References
- Emily Jones, Manager, 0432 564 178, Chimes Eatery
- Graeme James, B.O.B & G.O.G Facilitator, 0407 231 580, Dandenong and Districts Aborigines Co-operative
- Chloe Tourneur, Line Manager, 0477 333 882, Kmart
Hobbies and Interests
- Family Time
- AFL
- Cooking
- Scrapbooking
- Cleaning/Organizing
Timeline
Café Attendant
Chimes Eatery
01.2023 - 01.2023
Waitress/ Bartender
Mordi HQ
01.2022 - 01.2023
Store Manger
The AFL Store
01.2021 - 01.2022
Pick Packer
Henderson Greetings
01.2021 - 01.2022
Youth Worker
Dandenong and Districts Aboriginies Co-operative
01.2018
Event Staff
Northbourne
01.2018 - 01.2024
Retail Assistant/ Team Leader
Kmart
01.2018 - 01.2021
Diploma of Community Services -
RMIT
Responsible Service of Alcohol License Refresher (RSA) -
Victorian Gambling and Casino Control Commission
Responsible Service of Alcohol License Refresher (RSA) -
Victorian Gambling And Casino Control Commission
Responsible Gaming License (RSG) -
Victorian Gambling and Casino Control Commission
Barista- Coffee making Course -
Royal Greenhill Institute of Technology
VCE year 12 pass Certificate -
Hampton Park Secondary College
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