Emma Collins
Collinswood,SA
Summary
After four years in Event Management, and a year at Motor Neurone Disease Association of South Australia, I am excited to continue my career in the administrative field. I am confident in my administrative skill-base and hope to secure a long term, full time position in which a mutually beneficial working relationship can be established. I believe that I have the professional qualifications, experience and personal attributes that are sought from your advertisement.
Overview
37
37
years of professional experience
Work History
Administration Officer
Motor Neurone Disease Association of South Australia
09.2019 - Current
- This role combines many facets of administrative duties, including email management, close interaction with the Support Coordinators, Occupational Therapist and Client services team, the CEO and the Board
- I have experience in Xero Accounting suite, Gestalt and Client Services database
- Due to the nature of this position, I have completed all DSCI screening and recently completed an online Grief and Bereavement Course.
Event & Member Services Executive
The Tax Institute (National)
05.2015 - 05.2019
- My position involved all of the general administrative duties (petty cash, monthly reporting, Profit and Loss, minute taking, general admin, etc.) however, for the past 3 years, my lead focus has been on creating/managing and executing events for our 14k+ members
- Over the course of my employment I was assigned to manage 32 events, both large and small, local and national
- I was the sole manager of full day events at the Adelaide Convention Centre and two to three day events at the Adelaide Oval, the Inter-Continental Sydney and the Novotel Barossa Valley Resort
- In 2017, I was assigned national events of a Sydney/Melbourne two day event as well as the management of a national webinar series (9 events)
- With this in mind, multi-tasking, strict deadline awareness, administration pre-at-post event and my requirement to liaise and negotiate with venues for BEO’s/AV requirements and budgets brought much confidence in my ability to stage an event from planning to execution
- My most recent event was a Convention in the Barossa which catered to 180 people over 2.5 days
- The planning of this event began in September 2018 – I subsequently met budget, retrieved very positive feedback and have liaised with and secured the 2020 event through the venue and AV
- I found this role challenging and very rewarding.
Casual Audio Typist/Office Assistant
The Day Night Secretary (Adelaide)
01.2014 - 01.2015
- My main duties involve the transcription of clinical reports including Dermatology, Paediatrics, Cardiology etc., using the platforms of Genie, Blue Chip, Medical Director and Best Practice.
Owner/Operator
Little Things Cleaning
01.2009 - 01.2014
- I was solely responsible for the marketing and scheduling of new clients as well as the administrative and financial duties that come with running a small business.
Executive Assistant to the General Manager
Austereo Pty Ltd (SAFM & TripleM) (Adelaide)
05.2006 - 04.2007
- This role came with enormous responsibility and confidentiality, working predominantly with the General Manager as well as liaising daily with the two Program Directors and Marketing and Sales Directors
- I was required to be aware of all aspects of the General Manager’s daily/weekly/monthly activities and coordinate all internal and external appointments
- Minute taking for the monthly national GM meeting and liaising with all other Executive Assistants, monthly radio survey reporting and priority follow up reporting for APRA
- I was responsible for all new staff contract implementation and subsequent induction as well as relocation (flights/accommodation and home contents shipment) for new interstate staff
- I thrived on the many duties, challenges and opportunities that came with this position and enjoyed being a main point of contact for internal staff, clients and suppliers.
Personal Assistant & Legal Secretary
Slee Blackwell Solicitors Pty Ltd (Barnstaple, North Devon, U.K.)
05.2004 - 12.2005
- My position involved all of the usual legal administrative duties with a particular emphasis on audio dictation of case notes, letters and communications with Barristers for those committed to stand before the Crown (Supreme) Court, including Instructions to Counsel
- Extensive daily filing and task managing for both Magistrates’ and Supreme Court files
- I was also solely responsible for the end of month costing for all files within the complex Criminal Defence Service parameters
- I was the primary contact to the Criminal Solicitor and was called upon to field new calls from clients, liaison with the Devon Magistrates Court and daily contact with other local solicitors regarding Duty periods and case transference
- In addition, there was ongoing contact with concerned and often emotional relatives of those clients who were committed to the Crown Court with the very real potential of prison terms
- I was trusted with the opportunity to travel to the Exeter Crown Court to sit with the Barrister to take notes during pre-trial, trial and sentencing hearings and to liaise with clients and relatives
- I was also sent to Swansea Crown Court (Wales) to support the appointed Barrister and represent Slee Blackwell during a 5 day trial
- Aside from the numerous administrative tasks, I was required to ensure that all 12 witnesses were familiar with the witness schedule.
Finance Officer/Media Liaison Officer
Imagination Entertainment (Adelaide)
08.2000 - 05.2004
- I was primarily employed as a Receptionist in the television production arm of the company, Imagination Studios, which included the handling of a very busy switchboard and client liaison, booking of studio time and the dispatch of television dubs, locally and nationally
- In 2001, I was offered the internal role of Finance Officer where I supported the Chief Financial Controller
- I was primarily responsible for the payment of supplier invoices and fulfilment of orders from interstate and overseas.
Personal Assistant/Medical Secretary
Royal Belfast Hospital (Belfast, Northern Ireland)
01.1998 - 01.2000
- My specific duties included scheduling and ensuring outpatient clinic sizes were in proportion to Consultant availability, letters of appointment sent to parents of children, booking of theatre time and maintaining theatre lists, extensive liaison with parents, theatre staff, surgeons and ward staff to ensure that the process of bringing a child in for theatre and his/her eventual release and/or follow-up from the hospital is maintained, daily hospital administration for both Consultants, maintenance of new and existing medical files, audio typing of up to 80 reports by Surgeon/Registrar or SHO, and matching x-rays to medical files.
Temporary Work
Kelly Recruitment Services (Adelaide)
01.1997 - 01.1998
- Successfully completed 27 temporary assignments (ranging from 1 week to 5 months) and in that time obtained a recorded quality control result of ‘Excellent’.
Secretary/Production Coordinator
O’Brien & McGrath Marketing and Advertising (Adelaide)
01.1988 - 01.1997
- My duties fell into two categories: Secretarial (general typing and use of audio equipment, answering busy switchboard, banking, postage and stationery control, liaison with clients and media, maintenance and production of accounts and invoices) and Production Coordinator (booking radio/television talent and recording studios, dispatching dubs to radio/television stations for broadcast, production and dispatch of bromides for newspaper, audio/video storage and maintenance, coordination and minutes of weekly production meeting, creation of weekly newspaper and radio advertisements for smaller clients).
Skills
- 100wpm typing speed
- Document Control
- Database Management
- Database Administration
- Calendar Management
- Administrative Support
- Payroll and budgeting
- Reporting proficiency
- Regulatory Compliance
- Office Management
- Reporting skills
- File Maintenance
- Scheduling expertise
- Presentation Design
- Document Preparation
- Relationship Building
- Customer Relations
- Schedule Management
Professionaltesting
95, 99, 12012, 92, 84
References
References available on request.
Timeline
Administration Officer
Motor Neurone Disease Association of South Australia
09.2019 - Current
Event & Member Services Executive
The Tax Institute (National)
05.2015 - 05.2019
Casual Audio Typist/Office Assistant
The Day Night Secretary (Adelaide)
01.2014 - 01.2015
Owner/Operator
Little Things Cleaning
01.2009 - 01.2014
Executive Assistant to the General Manager
Austereo Pty Ltd (SAFM & TripleM) (Adelaide)
05.2006 - 04.2007
Personal Assistant & Legal Secretary
Slee Blackwell Solicitors Pty Ltd (Barnstaple, North Devon, U.K.)
05.2004 - 12.2005
Finance Officer/Media Liaison Officer
Imagination Entertainment (Adelaide)
08.2000 - 05.2004
Personal Assistant/Medical Secretary
Royal Belfast Hospital (Belfast, Northern Ireland)
01.1998 - 01.2000
Temporary Work
Kelly Recruitment Services (Adelaide)
01.1997 - 01.1998
Secretary/Production Coordinator
O’Brien & McGrath Marketing and Advertising (Adelaide)
01.1988 - 01.1997
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