Emma Constantino
West Ryde,New South Wales
Summary
Dynamic Office Manager with a comprehensive background in managing accounts, developing new business proposals, and overseeing business operations. Proven ability to create and implement strategic business plans that drive growth and efficiency. Adept at introducing and integrating new systems to optimise productivity and streamline processes. Demonstrates strong leadership and organisational skills, effectively managing teams and ensuring smooth business operations. Highly reliable and results-driven, with a commitment to excellence and continuous improvement.
Overview
13
13
years of professional experience
Work History
Business Executive
LG Services Group
03.2020 - Current
- Managed all financial aspects, including accounts payable/receivable, bookkeeping (Xero), cash flow, and financial reporting
- Spearheaded the preparation of proposals for consultancy work and closely involved in financial management of projects
- Composed and proofread reports, developed information packs for candidates, and drafted business and marketing materials
- Oversaw business plan reviews and management, documenting and developing procedures
- Proficient in MS Office (Word, Excel, PowerPoint, Visio) and managed office IT requirements
- Organised candidate summaries, coordinated references and background checks for recruitment processes
- Handled office logistics, including maintenance, stationery supplies, cleanliness, and equipment upkeep
- Coordinated conference attendance, including materials preparation and logistics.
Facilities Coordinator
Stats Perform
04.2019 - 12.2019
- Redesigned office space focusing on ergonomics and managed the rebranding to align with company's new direction
- Streamlined new starter experience by coordinating setup of equipment, access, and introductions, serving as the primary liaison
- Managed APAC office operations, including invoice processing, purchase order management, and budget reconciliation
- Optimised meeting room schedules and handled procurement of office supplies and essentials
- Conducted weekly business reports to UK head office and supported the VP in executing various strategic projects
- Organised staff events and maintained liaison with building management for initiatives and repairs
- Oversaw facilities management across the APAC region, providing necessary support
- Managed relationships and tracked progress of all third-party providers to ensure service quality.
Human Resources Coordinator
Cushman & Wakefield
07.2016 - 07.2019
- Streamlined onboarding and off-boarding, ensuring compliance and enhancing new hire experience
- Facilitated payroll documentation and system usage training for new hires and managers
- Built strong relations with hiring managers to adhere to onboarding protocols
- Managed Service Award program, including certificate generation and data management
- Provided HR advice, supported HR operations, and handled pre/post start queries
- Drafted official organisational communications and maintained accurate data reporting.
Training Assistant/Administration
Subaru (Aust) Pty Limited
05.2016 - 07.2016
- Assisting the National Training and Development Department
- Enrolling trainees, setting up courses on the online system
- Invoicing, booking venues and accommodation, organising catering, data entry
- Sending out monthly EDMs
- Sending out monthly calendars
- Liaising with regional service managers
- Confirming all enrolments, updating online calendars, stock take
- Booking meeting rooms, cancelling events when needed
- Responding to emails, general administration duties, filing
- Helping with setting up the new online system
- Marking off peoples training attendance and sending out Monthly EDMs.
Property Manager
NNW Property
01.2012 - 03.2016
- Conducted ingoing condition reports and prepared lease agreements
- Reviewed applicants and communicated decisions via text/call
- Prepared keys and organized rental applications for open homes
- Managed overdue maintenance and updated tasks in REST
- Conducted open homes on Saturdays and private appointments during the week
- Handled administrative duties, including making lease packs, filing, and email correspondence.
Education
Certificate III Business Services -
TAFE NSW
High School Diploma -
MOUNT ST BENEDICT COLLEGE
07.2024
Certificate 3 in Floristry -
TAFE NSW
12.2020
Diploma in Property Services -
TAFE NSW
12.2013
Skills
- Operations Management
- Human Resources Management
- Account Management
- Business Administration
- Financial Leadership
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Adaptable and Flexible
- Excellent Communication
- Organizational Skills
Timeline
Business Executive
LG Services Group
03.2020 - Current
Facilities Coordinator
Stats Perform
04.2019 - 12.2019
Human Resources Coordinator
Cushman & Wakefield
07.2016 - 07.2019
Training Assistant/Administration
Subaru (Aust) Pty Limited
05.2016 - 07.2016
Property Manager
NNW Property
01.2012 - 03.2016
Certificate III Business Services -
TAFE NSW
High School Diploma -
MOUNT ST BENEDICT COLLEGE
Certificate 3 in Floristry -
TAFE NSW
Diploma in Property Services -
TAFE NSW
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