Summary
Overview
Work History
Education
Skills
Certification
References
Availability
Timeline
Generic
Emma Cooper-Lindrea

Emma Cooper-Lindrea

Lara,VIC

Summary

I'm a young aspiring support working with the passion to help the people I can. I enjoy and feel accomplished by seeing the smile on someones face whether I helped guide them through a hard time or something as simple as doing there laundry. by doing this career I'm dedicated to making a positive impact through my effective teamwork, communication, empathy and compassion to care.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Classroom Education Support

Armstrong creek school
Armstrong Creek
09.2024 - Current
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to the school and the kids within it, finding the best solution for not only the child but also the staff .
  • Work closely with the children to build rapport while supporting them with their education and their diverse needs
  • Being able to work in high-needs areas under pressure.

Traffic Controller

Larrakia Bilirra
07.2023 - 09.2024
  • Enhance communication strategies to improve team coordination and hazard preparedness
  • Implement safety measures with team, achieving safer travel conditions
  • Identify hazards early to prevent injuries
  • Collaborate on safety protocols, ensuring effective hazard management and leading to better hazard detection and response
  • Act quickly in emergency situations to ensure safety

Hospitality

Geelong Boathouse
Geelong
09.2018 - 07.2023
  • Provide excellent customer service, ensuring satisfaction and repeat business
  • Handle EFTPOS and cash transactions accurately
  • Manage phone orders and bistro bookings efficiently, optimising customer flow
  • Rotate stock and refill fridges, ensuring freshness and availability
  • Prepare and organise stock, supporting smooth shift operations

Retail

Peter Alexander
04.2023 - 05.2023
  • Deliver exceptional customer service, enhancing satisfaction and retention
  • Collaborate with team to ensure efficient store operations and positive shopping experiences
  • Manage cash transactions accurately
  • Maintain organised inventory, improving store efficiency and product accessibility

Work Experience

Northern Bay College
03.2021 - 05.2021
  • Managed trauma disclosures from children, ensuring emotional support and well-being
  • Supported Prep-Year 8 students, enhancing their educational development and learning outcomes
  • Created a nurturing learning environment, leading to increased student engagement and performance
  • Maintained professional boundaries, stepping away when necessary for the benefit of students and myself
  • Handled challenging students with learning difficulties, ADHD, autism, etc., improving their educational experience

Retail

Coles
Lara
03.2019 - 01.2021
  • Assisted customers at checkout, ensuring efficient service and satisfaction
  • Handled cash and EFTPOS transactions accurately
  • Scanned and bagged items quickly, enhancing customer experience
  • Removed security tags to prevent theft and ensure smooth transactions
  • Operated self-serve checkout, resolving issues and guiding customers

Education

Certificate IV - youth work

hader institute of education
01.2025

Year 12 VCAL -

LARA SECONDARY COLLEGE

Certificate III - community services, makeup

The Gordon

Skills

  • Communication
  • Learning
  • Patience
  • Problem Solving
  • Teamwork
  • Listening Skills
  • Empathy
  • ability to work under pressure
  • Relationship Building
  • Critical Thinking

Certification

  • Working with Children's Check
  • Police Check
  • First Aid and CPR Certificate

References

  • Malcom Ralton, Owner at the Geelong Boathouse, 0427319019
  • Brianna, Manager at Peter Alexander, 0459 398 851

Availability

Monday - Friday, willing to work some Saturday mornings

Timeline

Classroom Education Support

Armstrong creek school
09.2024 - Current

Traffic Controller

Larrakia Bilirra
07.2023 - 09.2024

Retail

Peter Alexander
04.2023 - 05.2023

Work Experience

Northern Bay College
03.2021 - 05.2021

Retail

Coles
03.2019 - 01.2021

Hospitality

Geelong Boathouse
09.2018 - 07.2023

Certificate IV - youth work

hader institute of education

Year 12 VCAL -

LARA SECONDARY COLLEGE

Certificate III - community services, makeup

The Gordon

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Emma Cooper-Lindrea