Emma Coppens
Townsville,QLD
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, care coordination and discharge planning, comfortable in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with the multidisciplinary team, patients and families through empathetic communication, respectful attitude and person centred care.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director
Townsville Event Co
11.2021 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals. Reach an annual turnover of $900k in the first year of trade
- Established company performance goals and provided feedback for underperforming areas.
- Monitored and coordinated workflows to optimise resources and outcomes.
- Evaluated company registrations and compliance to verify alignment with regulatory requirements. For example OLGR registrations, TCC commercial kitchen compliance and staff licencing (RSA, food handlers), and QFES compliance for short term accommodation.
- Developed multiple project budgets and managed production costs for events up to $80,000
Registered Nurse
Queensland Health Townsville Hospital
05.2015 - 11.2022
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans and achieve patient centred care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advocated for patients by communicating care preferences to practitioners.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Facilitated student nurses throughout their practical placements, in Oncology, Paediatrics, Palliative Care, Med, Geriatrics and Mental Health units.
- Coordinated discharge of patients to meet their individual requirements.
Education
Bachelor of Science - Nursing
Charles Darwin University
Casuarina, NT10.2012
Skills
- Financial Management, banking, KPI's, budgeting
- Manage Personnel, employing, dismissing, conflict resolution
- Rostering
- MYOB
- Outlook
- Microsoft suite
Certification
Various certificates in mental health, paediatrics and leadership
Timeline
Director
Townsville Event Co
11.2021 - Current
Registered Nurse
Queensland Health Townsville Hospital
05.2015 - 11.2022
Bachelor of Science - Nursing
Charles Darwin University
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