Emma Craig
Mount Isa,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Family Support Worker
AIDRWA
01.2017 - Current
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Completed comprehensive assessments of families to identify needs and develop support plans.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Developed and implemented strategies to reduce and prevent family conflict.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
- Intervened in crisis situations and counselled children experiencing emergencies and disruptive incidents.
- Coordinated services for children with special needs by collaborating closely with healthcare providers and school personnel.
- Improved children''s school attendance rates by collaborating directly with educators on targeted interventions.
- Contributed significantly towards client success stories by implementing customized support plans based on individual strengths.
- Led support groups for parents experiencing stress related issues or dealing with mental health concerns.
- Reduced the incidence of intergenerational trauma by providing culturally sensitive therapeutic support.
- Facilitated successful reunification of families by diligently working towards resolution of underlying challenges.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Organized workshops and training sessions for parents, enhancing their parenting skills and knowledge of child development. Specifically the evidence based Parenting Program: Circle of Security Parenting.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Residential Youth Worker
Anglicare NT
04.2011 - 01.2017
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Supervised youth in residential and community-based programs to minimize risks and offer support.
- Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Implemented behaviour modification techniques, resulting in improved resident interactions and reduced conflicts.
- Monitored progress towards service plan goals.
- Collaborated with parents, teachers and professionals to drive positive outcomes for youth.
- Improved residents'' emotional well-being through compassionate counselling and support during challenging situations.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Remote Early Childhood Educator
WALTJA
01.2009 - 09.2010
- Organized and implemented Playgroups to Indigenous Children and families who lived within the Anangu Pitjantjatjara Yankunytjatjara Lands.
- Organized and supervised large and small group activities.
- Boosted children''s social skills development through group projects and collaborative games.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Liaised with local shires and communities to plan travel and playgroup dates.
- Data entry and report writing
Cleaner
Vac-Mop Cleaning Services
01.2006 - 01.2007
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Handled equipment, chemicals, and materials properly and with caution.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Centralian Senior Secondary College
Alice Springs, NT12.2008
Skills
- Crisis Intervention
- Resilience building
- Family services
- Community Resources
- Family case plans
- Training classes
- Parenting skills
- Trauma Informed Care Framework
- Family Support
- Child abuse and neglect dynamics
- Behavioural support
- Case Management
- Client documentation
- Good Telephone Etiquette
- Computer Skills
- Critical Thinking
- Flexible and Adaptable
- Cultural Awareness
- Organizational Skills
Timeline
Family Support Worker
AIDRWA
01.2017 - Current
Residential Youth Worker
Anglicare NT
04.2011 - 01.2017
Remote Early Childhood Educator
WALTJA
01.2009 - 09.2010
Cleaner
Vac-Mop Cleaning Services
01.2006 - 01.2007
High School Diploma -
Centralian Senior Secondary College
Similar Profiles
Lacoata MajorLacoata Major
Community Research Assistant at University of Sunshine CoastCommunity Research Assistant at University of Sunshine Coast
Michele GalbraithMichele Galbraith
Life Support Working at selectabilityLife Support Working at selectability
Daniel BishopDaniel Bishop
Electrician at Clancy Corporation Mt IsaElectrician at Clancy Corporation Mt Isa
Sai Eshwar PothunuriSai Eshwar Pothunuri
Intern at Western coal limitedIntern at Western coal limited
Rochelle PearceRochelle Pearce
Family Support Worker / Family Contact Superviser at Barnardo's (university placement)Family Support Worker / Family Contact Superviser at Barnardo's (university placement)